Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

Edited October 23, 2024

Always very quick to answer any questions we have.

eto
United Kingdom
7 months using the app
Smile.io replied May 10, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Karen - Smile Team✨

April 11, 2024

Amazing app! We've been using Smile as our rewards program for a long time now. What we really appreciate most is the genuine support the Smile team provides. They're always willing to help.

Monos
United States
Over 3 years using the app
Smile.io replied April 13, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

June 18, 2024

Great. Easy communication. Very helpful

Woodlands Inc
United States
1 day using the app
Smile.io replied June 22, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

April 12, 2024

I would highly recommend using Smile. The product itself is great and user-friendly, and their customer service is fantastic! The free plan really works well!

2nd Story Goods
United States
About 3 years using the app
Smile.io replied April 13, 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨

April 11, 2024

Great service today when I was having an issue. It was resolved quickly.

Distinctively Hers
United States
About 3 years using the app
Smile.io replied April 13, 2024

Thank you so much for sharing, we are happy that we were able to help! 💖

May 7, 2024

Lynn was extremely helpful and responsive with a solution oriented mindset! So far we are very happy with Smile and hopefully more updates and additions will come out!

Your Inner Glow | auria™
United States
6 months using the app
Smile.io replied May 10, 2024

So pleased Lynn could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

April 27, 2024

excellent customer service!

Wooden Table Baking Company
United States
About 1 year using the app
Smile.io replied May 2, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

May 29, 2024

set up is easy and the app is user friendly

N Auto Express
Egypt
17 days using the app
Smile.io replied May 31, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Edited April 18, 2024

It’s good

Kalapriya Jewellery
Australia
Over 2 years using the app
Smile.io replied April 17, 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨

July 5, 2024

Really good support

HolyShapeua
Ukraine
About 2 hours using the app
Smile.io replied July 6, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨