Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,630)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

June 5, 2024

Love Smile! I was very apprehensive about adding rewards app to my store because I don't code. But Smile is very user friendly. The support is also one of the best I have experienced. I would recommend it to everyone.

Bow Tie Pets AU
Australia
About 2 months using the app
Smile.io replied June 7, 2024

Thank you so much for sharing, we are happy that we were able to help! 💖

April 11, 2024

Amazing app! We've been using Smile as our rewards program for a long time now. What we really appreciate most is the genuine support the Smile team provides. They're always willing to help.

Monos
United States
Over 3 years using the app
Smile.io replied April 13, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

January 11, 2024

The Smile team was incredibly helpful in sorting out an issue we had with app integration. It's always great to have kind and knowledgeable staff backing up a product. Thanks for a great product!

Charliemadison Originals LLC
United States
Almost 8 years using the app
Smile.io replied January 13, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 🙌

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

Edited June 25, 2024

Smile.io Support team is phenomenal. Not only have they assisted with every integration questions we have had, they notify us when integrations are released that have features we have requested. Such a proactive and amazing team. With the ease-of-use, aggressive updates/development timeline, and award winning support - we can't recommend Smile enough.

Duckfeet USA
United States
Over 1 year using the app
Smile.io replied May 6, 2024

Thank you for taking the time to leave a review! I'm glad we could help!

Angie - Smile Team✨

January 30, 2024

i like it and i want t use your upgraded plan but i cant afford it. if only there was a less expensive option that allowed all the benefits the free version doesnt have id be down.

Gladium Apparel
United States
8 months using the app
Smile.io replied February 1, 2024

Thank you for your 5 stars and honest feedback here! Our team has reached out to discuss your plan with you :)

January 17, 2024

Simple and easy-to-use app. A great way of driving repeat custom with our customers. Support has been excellent, with any questions answered promptly and explained in words we can digest and understand.

LP Metal Detecting
United Kingdom
Almost 4 years using the app
Smile.io replied January 18, 2024

Thanks for leaving a review! We're so glad to hear that you're enjoying Smile and find it easy-to-use :)

Yours in Loyalty,

The Smile Support Team

June 25, 2024

Customer service is so helpful in setup and troubleshooting. We just launched, but very excited to see how this helps grow our business.

Resort to Style
United States
26 days using the app
Smile.io replied June 26, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa & Shelby - Smile Team✨

April 9, 2024

Smile.io is a great service for our Shopify store. We run both an e-Commerce and Brick & Mortar storefront and the loyalty program backed by Smile.io syncs everything beautifully. Our customers have never been happier to be part of our "Tea Club".

When we ran into a scaling issue, Smile.io's team members Karen, Andreandana, and Jade on the support team were quick and flexible, helping us stay on track and meeting our growth goals! Smile.io is a great product, we highly recommend trying it out!

Marais Tea Company
Canada
About 2 years using the app
Smile.io replied April 12, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

June 4, 2024

Ezra was very professional and kind. Follow up was amazing and helped me find a solution.

Dragonfly Dreams Bamboo
United States
8 months using the app
Smile.io replied June 7, 2024

Thanks for taking the time to rate us 5 stars! So glad Ezra could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

July 3, 2024

Lisa is amazing she help me with everything and more.

XIA LUXE
United States
9 months using the app
Smile.io replied July 6, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨