Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,983)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and repeat purchases, noting an increase in average order value through its loyalty program. It's easy to use, integrates seamlessly with Shopify, and supports customization across online and in-store channels. The customer support team is praised for its responsiveness and effectiveness in assisting with setup, customization, and troubleshooting.
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quick, friendly response and helpful and relevant content to guide me through troubleshooting. Thank you, Lisa!
We smiled reading this review! Thank you so much :)))
Shelby (Live Chat Representative) promptly and efficiently guided our team to quickly resolve an issue that one of our customers had with a referral by showing us where to go in the app. Great job!
Thanks for taking the time to rate us 5 stars! So glad Shelby could help get you up and running. We really appreciate the review 🙂
Lynn - Smile Team✨
We've been using Smile for years and has worked flawlessly for our customers. Definitely recommend.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Support was great and met my expectations! Angie, Lynn, and the rest of the Smile team were da-bomb-dot-com as usual!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Very smooth experience with Smile throughout. Jade has been especially helpful and really quick to offer advice, coming up with great suggestions.
We are so glad to hear your experience has been smooth - thats what we aim for! We also think Jade is pretty great :)
Excellent customer service. Really clear communication and resolved my issue quickly.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Lynn was very helpful! I had accidentally deleted my discount codes - she was able to provide me a CSV that I can use to recreate them.
Thank you so much for taking the time to leave a review! We really appreciate it 💖
Lynn ✨
good customer service from Lynn
Thank you for your review - we really appreciate you taking the time to leave it!
The few times I have had to speak/write with the staff at Smile have been nothing but exceptional. They really are there to help and made sure all my concerns and/or issues were resolved. It is very nice to still see some companies out there will great customer service.
Best,
Mike Brown
Thank you so much for taking the time to leave this review!
We really appreciate it 💖
Don't hesitate to reach out if you have any questions,
Smile Team ✨
Works well, customer service has been great. Customers love it!
Thank you so much for the lovely review!
It’s always our goal to provide the best service possible, and knowing we’ve met your expectations truly makes our day. If there’s ever anything else we can do for you, don’t hesitate to let us know—we’re here for you!
Lynn- Smile Team✨