Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,523)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

October 1, 2019

I used this app to help me optimize my sales and also to make sure my recurring customers knew i valued them. This app had such a simplistic way of doing the two major things I mentioned! I highly recommend!

Zenuro Decor
Canada
About 1 month using the app
Smile.io replied October 1, 2019

It's awesome to hear you're having success with your program and that your customers are feeling the love! Thanks so much for the five-star review. 😊

July 12, 2017

Amazing App! Currently using the free version

Vapingindustries
United States
About 1 month using the app
September 12, 2016

Great loyalty tool! Definitely increased sales and kept customers coming back.

Ejuices1
United Kingdom
About 1 month using the app
April 18, 2016

Great app - does exactly what we need.

Connemara Horse Country
Ireland
About 1 month using the app
March 27, 2016

Has been a great app so far for my site https://hockeyfactor.com. User friendly and easy to set up. Loving it!

Hockey Factor
United States
About 1 month using the app
May 12, 2016

awesome app for growing small businesses. Maintaining customer attraction and repeated visits as well orders from the reward point system. I mean you lose some you win some right?

Theboredwalk
United States
About 1 month using the app
October 12, 2016

Helping my store. Highly recommended

9thwaveapparel
United States
About 1 month using the app
April 11, 2016

So far, so good. Very easy to use.

Flashsnacks Com
United States
About 1 month using the app
October 19, 2020

Smile is a great way to reward your customers, we are new to the app but Smiles customer service is excellent and very fast! We send two emails and were replied to within a couple of hours on the same day...rare these days with big companies!!

Pink Pig International
United Kingdom
About 1 month using the app
Smile.io replied October 19, 2020

Thank you so much for using our app, and the five-star rating! Our merchant facing team loves to hear this kind of feedback. 😍

April 5, 2022

Nicole at Smile gave me quick and correct direction is solving a problem and direction on how to fix the issue in the future. Awesome Support Above Expectations!

Pentecostal Publishing House
United States
About 1 month using the app
Smile.io replied April 6, 2022

Thank you so much for taking the time to leave us this review 🦋