Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,521)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

April 13, 2016

Great app, which has served us well for nearly a year now, we know it works because customers always call us asking about ways to earn more points! We see sales increase daily due to customers ability to use and earn points to adjust their orders as they please.

Would like to see a bit more functionality and customization in shopify, such as integration into the 'my account' page.

Support, Specifically Elli, has been top notch, from premigration questions about moving 9000 customers and their points, to post migration cleanup. I got answers faster than any other support service.

7/5 would recommend to friends.
nick@medwakh.com

Medwakh Com
United States
About 1 month using the app
January 30, 2018

My customers and I love this app for my online reward program! Not to mention the support team is SUPER helpful!

West Avenue
United States
About 1 month using the app
April 20, 2017

Truly fantastic app, a must have for every Estore!

Modern Retro
United States
About 1 month using the app
July 2, 2021

Great app for referral marketing. Also wonderfull support from Joana in setting up our account. Keep up the great work!

Nanostopper
Netherlands
About 1 month using the app
Smile.io replied July 3, 2021

Thank you for your review! We're so glad to hear that the support team was able to help out 💖

August 28, 2020

This app is awesome & very easy to use! I am currently using it for my website & my customers love it as well!

MelanatedCosmetics LLC
United States
About 1 month using the app
Smile.io replied September 1, 2020

Thank you for your 5-star review! We're so glad to heat that you and your customers are loving the app ✨

December 24, 2020

Easy to set up and navigate. Impressed with how simple and powerful the points and referrals were to use on our site.

Clear Consumption
United States
About 1 month using the app
Smile.io replied December 26, 2020

Thank you so, so much for the kind words! Our goal at Smile is make it as simple as possible for business owners like yourself to launch a rewards program, so you can focus more on your business. Happy holidays! :)

May 10, 2023

The representative was very kind and helpful. Thanks Lisa! It's my first time using the app. So far so good.

FamLandJuice
United States
About 1 month using the app
Smile.io replied May 10, 2023

Thank you so much for taking the time to leave this review! We appreciate it so much & we look forward to continuing to impress 🤩

- Lisa & the Smile Team💛

April 8, 2017

Easy set up. Very nice for customer.

Chill City Clothing
United States
About 1 month using the app
March 23, 2021

We have just migrated from and old Epos system to Shopify and we had to find a new reward program as our existing one was not supported by Shopify. On the advise of a friend we joined Smile. We went for the free option for now and though all new to us so far i has been more than impressed by the customer service team. Super quick to reply, extremely helpful and knowledgeable as well very friendly!! Highly recommend!

Olivier's Lounge
United Kingdom
About 1 month using the app
Smile.io replied March 24, 2021

Thanks so much for the glowing review! 🌟 We're happy you had a good experience with our team. We're always excited to help you reach your goals!

May 3, 2017

So far so good very easy to use plus quick setup.

Lola Rin
Canada
About 1 month using the app