Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable features, including a popular rewards program. It integrates well with Shopify and other apps, enhancing customer experience. Despite its reliable performance and proactive support, some merchants are concerned about the cost difference between free and paid plans and desire more customization for branding and email messaging. However, it's valued for boosting customer engagement, conversions, and referrals, and supports both online and in-store customers.

September 28, 2022

merci bcp très gentil j'ai adoré le service à la clientèle merci bcp bcp bcp encore une fois :) merci

Lestrouvaillesdejen
Canada
About 6 hours using the app
Smile.io replied September 29, 2022

Thanks for your kind words! We appreciate you and are overjoyed to hear of your positive experience with our customer service team! 😍

Merci pour vos mots gentils! Nous vous apprécions et sommes ravis d'apprendre votre expérience positive avec notre équipe de service à la clientèle ! 😍

Cheers,
Joshua - Smile Team 🧙‍♂️

May 20, 2016

We LOVE this app! It does what it says on the tin and more

Ochil Fudge Pantry
United Kingdom
About 6 hours using the app
October 3, 2022

Andreandana was great! She sent me the resource I was looking for within minutes of me reaching out.

Pulled Home
United States
About 6 hours using the app
Smile.io replied October 3, 2022

Thank you so much for your kind review. We really appreciate it! 💖

June 17, 2022

Looooveee this app! The app is easy to use and it integrated beautifully with my website. They really thought of everything!

Carnal Flora
United States
About 5 hours using the app
Smile.io replied June 20, 2022

Thanks for leaving this wonderful review, we appreciate you! So happy to hear you are loving the app 😊💖

March 24, 2022

Very nice support, so helpful. They help me for my CSV file to ad some extra welcome points to customers

KDP Fastoche 3.0 | Intérieurs No Content et Low Content
Ireland
About 5 hours using the app
Smile.io replied March 25, 2022

Thank you so much for taking the time to leave us this review! So glad that we were able to help 💖

August 23, 2016

Seems to be easy to work and clear to use!

Maddd
Singapore
About 5 hours using the app
May 27, 2022

Super app! tout fonctionne TB! Le service client est vraiment réactif. J'attends de voir ce que ça donne maintenant niveau performance!

MaChicBoutique
France
About 4 hours using the app
Smile.io replied May 27, 2022

Thank you so much for taking the time to leave us a review, we really appreciate your feedback! It was a pleasure speaking with you, we look forward to helping your rewards program hit interstellar orbit! 🚀

Cheers,
Joshua - Smile Team 🧙‍♂️

September 21, 2016

Great App thanks
5fourteenhair.com

5fourteenhair
United States
About 4 hours using the app
May 4, 2021

Great app, easy to use, does a great job integrating into the theme. Would highly recommend this app based on what is possible through the free tier.

This is good fun
United Kingdom
About 4 hours using the app
Smile.io replied May 5, 2021

Thanks for the review! Glad to hear you've found Smile to be amazing 🤩

October 6, 2022

We installed the app today and were able to get the help we needed to get it started and we hope to see it performing amazingly.

Back by Popular Demand Consignment inc
United States
About 4 hours using the app
Smile.io replied October 6, 2022

It was great chatting with you today. I am so glad that you were able to get set up so soon after installing! We appreciate you taking the time to leave a review and can't wait to see how your business grows with Smile! 💛 Nicole