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Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable features, including a popular rewards program. It integrates well with Shopify and other apps, enhancing customer experience. Despite its reliable performance and proactive support, some merchants are concerned about the cost difference between free and paid plans and desire more customization for branding and email messaging. However, it's valued for boosting customer engagement, conversions, and referrals, and supports both online and in-store customers.

July 13, 2022

I'm new to this app, and learning how to set it up. Lisa assisted me with what she could and even gave me an example to work with.

The Rebel Bird
United States
About 1 hour using the app
Smile.io replied July 13, 2022

Thanks so much for taking the time to leave this lovely review! It was super fun talking with you this afternoon & I can't wait to hear about your set-up successes ✨🤩✨

💖 Lisa

November 19, 2018

One of the best apps and so simple for engaging with customers. I highly recommend this app big time.

Vinyl Clothing Co.
United States
About 1 hour using the app
August 17, 2017

The best and most simple Loyalty App to use!

Foursix Clothing Ltd
United Kingdom
1 day using the app
July 28, 2017

a very helpful app . points for sales, referrals, and a VIP program.

Southernimport
United States
1 day using the app
March 9, 2017

Excellent but a little expensive for upgrade plan
Thank yo so much I really Love your app
www.orchideshop.com

Orchid Gallery
Australia
1 day using the app
July 13, 2016

Easy to use and enhance my website popularity :)

Tastyfash
United Kingdom
1 day using the app
August 22, 2016

great software so far... quick feedback / response to inquires thank you from @keephealthyinc www.keephealthyinc.com

Keephealthyinc
United States
1 day using the app
August 18, 2016

It is an amazing app. Looking forward upgrade the plan

Dr Bake
United States
1 day using the app
Edited October 5, 2016

This is an excellent app. It has helped us grow our client base, and increase retention. We really like it.

Mercaditoonline
United States
1 day using the app
August 2, 2022

Great app! very easy and quick to setup with Shopify, and great customer service too! I'd recommend this if you'd like to set up an efficient loyalty program.

memoire
United States
About 1 hour using the app
Smile.io replied August 3, 2022

Thank you so much for leaving us a review! We are glad to hear your wonderful feedback, we look forward to continuing to impress! 🤩

Cheers,
Joshua - Smile Team 🧙‍♂️