Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,519)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

March 6, 2017

I think app is awesome and the best way in maintaining customers

Terryjerrynguys
United States
About 1 month using the app
Edited August 11, 2018

This is a fantastic app! helps me a lot.

Electronics Gadgetsonline
Canada
About 1 month using the app
Edited May 20, 2016

Great Sweet Tooth customer service began the minute I got the app. Right away we began chatting and my questions were answered immediately. Fun experience, right from the start!

Humaniteos
United States
About 1 month using the app
Edited October 26, 2016

Setup is an absolute doddle. Looking forward to positive feedback from my customers.

2 weeks in and it has been a wonderful experience. Support is pretty amazing and the program works a treat. Some of the points awarded 'out of the box' were a bit low so we tweaked them but it was a very simple thing to do.

Very positive about this app

Unfortunately decided to remove this app when the terms were changed leading to manual installation of discount codes instead of being automatically generated as before.

AJ
Indi Menswear

Indi Retro
United Kingdom
About 1 month using the app
July 12, 2023

LOVE THIS APP! The team are super quick to respond at any query's we have - a shout out to Hannah, she gave us AWESOME marketing advice to incorporate with our customers - she is incredible!

By Dean Collections
Australia
About 1 month using the app
Smile.io replied July 14, 2023

Thanks so much for leaving a review. We really appreciate it! We think Hannah is awesome too. Don't hesitate to reach out if we can help you with anything else :)

August 22, 2021

It is really easy to set up and to use, with great support as well. Exactly what I was looking for!!

Olive Basket
United States
About 1 month using the app
Smile.io replied August 25, 2021

Thank you so much for taking the time to share your experience here, and for the 5 stars! ✨ We're so glad to hear that you find the app easy to use and that it fits your needs!

September 1, 2016

Just started using it. Easy to set up. The $ jump from free to the first slab is pretty steep but otherwise I think it's a good app.

The Bikings
India
About 1 month using the app
August 2, 2016

Easy to install and use. Free app that can help with customers revisiting my store.

Fab Fash Usa
United States
About 1 month using the app
August 27, 2021

excellent - easy to use and definitely brings customers back. I would recommend to anyone needed a loyalty program

DMLeatherworx Pty Ltd
South Africa
About 1 month using the app
Smile.io replied August 28, 2021

Thanks for sharing your kind words, we're thrilled to hear that you found setup easy and are already seeing the benefits of Smile 🚀

December 28, 2016

The program has signed up 20 customers in under a month. Hopefully those customers will become buyers over the next few months.

Stretchy Legs
United States
About 1 month using the app