Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,519)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

September 16, 2023

Customer service is always quick to respond and give a very clear answer. Very very helpful!

Sara Patino Jewelry
United States
About 1 month using the app
Smile.io replied September 18, 2023

Thanks so much for leaving a review! Let us know if there is anything else we can do for you!

The Smile Team :)

August 15, 2017

brilliant app, has helped my store grow tremendously.

Ladies Laws
United Kingdom
About 1 month using the app
October 2, 2018

Smile.io is a great platform - easy to use, easy to set with a wide range of graphic and reward/referral options. We implemented it into our shop easily, and it started generating some buzz immediately.
Also, customer support is great and responsive, so +1 for that (cheers for Maggie!).

Brewie
Hungary
About 1 month using the app
April 28, 2022

I had a great experience with Jade at the smile team , she solved the problem efficiently! thank you Jade

Chris Cyprus Art
United Kingdom
About 1 month using the app
Smile.io replied April 28, 2022

Super happy I could help today, thank you for taking the time to leave a review :) -Jade <3

January 22, 2018

Definitely makes you smile! I would recommend this app to anyone and everyone!

Hair And Body Essentials
United States
About 1 month using the app
Edited April 11, 2021

This application helps us to boost our sales. Multiple options. Easy to use. Great support. We recommend it.Really recommend!

KULEMA
Belarus
About 1 month using the app
Smile.io replied April 11, 2021

Thanks so much for the 5-star review 🌟 So happy to hear how Smile is helping to boost your sales and we really appreciate your recommendation here!

August 28, 2017

Great stuff would highly recommend. The app I was LOOKING FOR ALL ALONG!!

Red H Nutrition Supplement With Substance
United States
About 1 month using the app
July 11, 2023

Simple and effective. Easy to use. Instant and great support. Thoughtfully designed the product. No complications very straightforward to refer and earn.

thedeconstruct
India
About 1 month using the app
Smile.io replied July 12, 2023

Thanks so much for taking the time to leave a review. We are so glad that you find Smile very easy to use, and enjoyed your experience with our support team! Let us know if there is anything else we can help you with 😊

August 17, 2022

We have been using smile for about 6 years now - we have considered others in the past, but we feel confident is the best in the biz. The major plus for us is their commitment to continuing to develop and troubleshoot features in customer support to ensure things are working properly. They are very responsive, which makes us confident that things are going the right direction!

Bianca Pedra
United States
About 1 month using the app
Smile.io replied August 18, 2022

Thank you so much not only for this amazing review but your loyalty to rewarding loyalty with Smile! 😍 We are overjoyed to hear that for 6 years we have remained constant in our support and innovation, this feedback really means so much to us. 🙏 We look forward to continuing to provide you with the same great service you have come to expect while growing and evolving with you and your business! 🚀

Cheers,
Joshua - Smile Team 🧙‍♂️

June 12, 2016

Great app, I would recommend it to anyone

Moonpill
United States
30 days using the app