Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,519)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

March 2, 2023

Maria was awesome and quick helping me figure out my issue. Not only did she show me how to fix it, she explained why and how each works......with screenshots and all.

A Creative Life
United States
30 days using the app
Smile.io replied March 2, 2023

Maria is awesome! Thanks for leaving a review and for taking the the time to leave your feedback! - The Smile Team (:

Edited April 18, 2017

easy to use, we like it. i guess we like ot 30 character worth, but realy do like it

Bootlegger Guitar
United States
30 days using the app
March 16, 2022

I'm still getting used to how to best use smile for my store, but so far it's been a good experience and customer support has been very engaged and helpful. Really appreciate the time and attention to questions - looking forward to rewarding more clients!

NIXIN
United States
30 days using the app
Smile.io replied March 16, 2022

Hey, Thank you so much for your kind words.:heart_eyes: We are so happy you've had a good experience so far with Smile. If you need any help please feel free to reach out any time.

November 2, 2018

I just downloaded this app. I am hopeful that it will help with client retention and show our appreciation to our loyal clients.

Delightful Events Co
United States
29 days using the app
July 25, 2017

What more is there to say? I love this app. Does everything I need and does it perfectly with minimal effort on my part! I believe for the quality and functionality of their apps in general you can't go wrong with at least trying it out for a test run instead of an instant commitment. Not too mention - their customer service is top notch! I love working with Smile.io - they help make me a better merchant!

Sassyvape
Canada
29 days using the app
March 15, 2016

Nice app. Easy install and generous in what they offer for free.

Nelson Thoma
United States
29 days using the app
January 8, 2021

I have not used the app yet, but setting up was super easy and I was guided each step of the way. I am excited to see how my business grows!

Pawtique Pet Boutique
United States
29 days using the app
Smile.io replied January 9, 2021

Thanks so much for the 5-star review 🌟

April 20, 2023

So far these guys have been great - a really simple system, but any questions I have had have been answered quickly, clearly and they have been so friendly. I have never felt like a nuisance, just left the support chats much clearer with what I need to do. Thank you!

Shoephoric UK
United Kingdom
29 days using the app
Smile.io replied April 20, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! We are happy that our support team has been able to help clarify and offer assistance 😊

Smile Team ✨

July 25, 2022

The customer service is helpful & fast in response. The app seems quite well structured and easy to use

Roomblush
Belgium
29 days using the app
Smile.io replied July 25, 2022

Great chatting today! Thanks for leaving us a review! We will always be here with speedy replies should you need anything at all! 🤓

Cheers,
Joshua - Smile Team 🧙‍♂️

April 19, 2022

Attentive and helpful support. Joshua was assisted with every inquiry & concern. Thank you Smile team!

CLOSET Singapore
Singapore
29 days using the app
Smile.io replied April 19, 2022

Thank you so much for taking the time to leave this review and share your experience 💖