Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,519)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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The Smile team was incredibly helpful in sorting out an issue we had with app integration. It's always great to have kind and knowledgeable staff backing up a product. Thanks for a great product!
Thank you so much for taking the time to leave this review! We really appreciate it 🙌
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Solo falta rapidez en la respuesta
Great so far - reasonable pricing, great customer support by Andrea, plenty of functions. If they add multiple language possibility, would give them 6 stars :)
Thanks for your 5 stars! We hope you continue to enjoy the app :)))
This app is great. Works well for what we currently need with social media and reviews reward. We had an issue with one of our other apps and support was great in fixing the issue.
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩
Don't hesitate to reach out if you have any questions about how to use the program more! 💖
- Smile Team ✨
Great customer service
Thanks so much for taking the time to leave a review! <3 We are happy to hear that our Support Team could help!
Simple and easy-to-use app. A great way of driving repeat custom with our customers. Support has been excellent, with any questions answered promptly and explained in words we can digest and understand.
Thanks for leaving a review! We're so glad to hear that you're enjoying Smile and find it easy-to-use :)
Yours in Loyalty,
The Smile Support Team
Overall Smile has been a great company/app to install and work with, I trialled a few different apps before happily settling on Smile. We've had over 2000 orders influenced by the rewards in the short time we've had the program. Customer service has been amazing, working with Hannah on a few small things and she has been a gem to talk with, she really is 1 in a billion to talk to! So helpful!
Thank you so much for your review - it's awesome to see how Smile is having an impact on your business! We are also so glad Hannah was able to provide you with some great service! We look forward to seeing your loyalty program grow :)
Great service today when I was having an issue. It was resolved quickly.
Thank you so much for sharing, we are happy that we were able to help! 💖
Excellent app with very kind and efficient customer support, we will keep working with this app for a long time Thank you!
Thank you so much for your kind words they really made our day.
Best regards
The Smile team
Have been using this app for a while now, and it's mostly great. There are a couple of features in the higher tier program I wish the lower budget versions had, because I just don't do the business volume to justify paying more to be able to segment my really good customers or be able to expire points, which i think would be a good incentive to get people shopping.
Have only had to contact support a couple of times and they've been great and extremely responsive.