Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,519)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

March 28, 2017

Great app. Enjoy using it with our customers.

Twenty2cosmetics
United States
28 days using the app
Edited July 13, 2022

Great app, but if you want any significant branding or integrations, you need to pay for it. However there is good functionality and I can't fault how helpful and excellent the support and help is when you need it.

Collecting Seashells
United Kingdom
28 days using the app
Smile.io replied July 13, 2022

Thank you so much for taking the time to leave a review, we appreciate your honest feedback! While we provide the best free app in the marketplace we do understand the limitations, and we are always willing to go the extra mile to help merchants succeed! 💪

Cheers,
Joshua - Smile Team 🧙‍♂️

February 7, 2018

Fantastic! Way better and cheaper than any other similar app.

Kase Addict
United States
28 days using the app
Edited May 5, 2022

Simple to use and fast and friendly help team too! Josh was helpful, even when I didn't quite get it, and proactive with a really great suggestion too!

KHEE
United Kingdom
28 days using the app
Smile.io replied April 8, 2022

Thank you so much for your lovely review! 🙌

December 22, 2017

So easy to install, literally takes 60 seconds! Even on the basic plan there is so much room for potential! Can't wait to see how it performs!

The General Marketplace
Australia
28 days using the app
December 22, 2020

App was very easy to set up. Customers started to earn rewards right away. The team was also great and assisted us with implementing this program into our mobile app as well.

CSR Building Supplies
Canada
28 days using the app
Smile.io replied December 22, 2020

Thank you so much for the great review and five-star rating. We're happy to hear you found it super easy to use. 😄

October 19, 2023

So far so good! Easy to set up and integrate with Shopify and the live chat is excellent!

NicolaJaneCreates
United Kingdom
28 days using the app
Smile.io replied October 20, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

September 13, 2016

Easily helps our customers see what they will get out of shopping with us!! Takes a total of 5 minutes to set up!!!

Florida Forever
United States
28 days using the app
August 3, 2016

Very nice app. This is the only one I found where you can earn points for social media sharing and likes as well.

The Million Roses
United States
28 days using the app
May 3, 2017

Really great app, idea thing to keep your customers coming back. Easy to use

Chainedwithdaisies
United Kingdom
28 days using the app