Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,516)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

June 18, 2021

Very well made app and a very co operative and attentive support team. Shoutout to Lynn and Tess for doing a great job with helping out new users!

Mesmerize India
India
28 days using the app
Smile.io replied June 18, 2021

Thank you so much for the 5-star review ✨Excellent to hear that you've gotten all the help you need from Lynn & Tess 😁

March 26, 2017

Really good and mouldable in terms of what rewards to give. Would be better if it could do more currencies such as GBP and EUR

Hayaat Clothing
United Kingdom
28 days using the app
February 1, 2021

Great app features, easy to setup and excellent customer support. I highly recommend! Had some minor language translation issues to Portuguese but they were very fast to work on them. 5 stars!

Natural Meat
Brazil
28 days using the app
Smile.io replied February 1, 2021

Thank you so so much for the 5-star review ✨Excellent to hear that Smile was easy to setup, you've gotten excellent help from our support team, and you were able to quickly troubleshoot some Portuguese translation issues 🇧🇷

October 31, 2016

Easy to install and set up loyalty program. Great that I was able to give points to previous customers

Purple Butterfly Boutiques
United States
28 days using the app
July 7, 2016

So far so good. Happy that it's here.

Solo Athletics
United States
28 days using the app
October 13, 2016

I like it so far. And, I like that you get the first 500 members for free!

Red Clover Herbs
United States
28 days using the app
January 10, 2021

This app is amazing and most features are free. None of the other apps that I've tried come even close to this.

Hera Fashion Ro
Romania
27 days using the app
Smile.io replied January 10, 2021

Thank you for the 5-star review ⭐️So happy to hear our free version is providing the essential features your business needs!

September 28, 2023

Perfect Apps that responds to all cases !
Their Support Team is also very reactive !

rampallatour
France
27 days using the app
Smile.io replied September 29, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

July 11, 2016

Excellent app. Highly recommended

Digital Security Solutions
United Kingdom
27 days using the app
December 21, 2020

This is a must app for sales on your Shopify store. Both the point and rewards system is easy to integrate and use.

saharvelous
United Kingdom
27 days using the app
Smile.io replied December 21, 2020

Thank you so much for the recommendation and five stars! We really appreciate it! 😍