Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,513)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

February 14, 2019

You CAN NOT beat Smile when it comes to rewards/loyalty program apps! And BELIEVE me, with all the features you get with Smile, you'd pay $100+ with the others! AND i've tried them ALL!

Bubba Hempz & Vapez
United States
25 days using the app
Smile.io replied March 27, 2019

Thank you for the five-star review and the kind words! :) We're glad to hear you're loving our app.

March 4, 2023

The best Loyalty App I used so far, and the customer service is A+, Thank you so much Lisa for your help.

Epic89
Canada
25 days using the app
Smile.io replied March 4, 2023

Thanks so much for taking the time to leave this lovely review! It was great chatting with you today✨

- Lisa & the Smile Team💛

April 27, 2018

Very happy with the app so far! Maggie was super helpful with all questions we had. Highly recommend this app! Cant wait to see the Rewards working. Thanks again!

Talkingfashion
United States
25 days using the app
Edited October 21, 2018

We are running an online cake store and just started using Smile weeks ago. Our customers are happy about it and they are encouraged to follow our social media (facebook and instagram) on top of purchasing.

They love the loyalty program.

Phoenix Sweets
Hong Kong SAR
25 days using the app
September 20, 2017

Great app and amazing customer service.

Hola Coco
United Kingdom
25 days using the app
February 19, 2024

Great app! Great support! Nicole answered my questions in minutes and was very helpful, thank you!

Shopify Liquor
United States
Smile.io replied February 22, 2024

Thanks for leaving a review! So glad to hear that Nicole was able to quickly answer your questions and that you found her to be helpful. This is what it's all about :)

Yours in Loyalty,

✨ The Smile Support Team ✨

July 16, 2016

very easy to set up, excited to see how this will work on our Pluqis Art Supply store

Pluqis
United States
25 days using the app
May 12, 2020

Customer services responded back in less than 24 hours and were able to answer and help with all my questions and concerns. Definitely the best app for the customer reward program.

Pawls
United States
25 days using the app
Smile.io replied May 13, 2020

Thanks so much for your amazing 5-star review! 🙌 We love hearing your feedback!

March 17, 2017

easy to use i really like this app. Thank you!

Nursetshirtfunny
Vietnam
25 days using the app
July 30, 2016

Really helpful way to get repeat customers

Primpprints
United States
25 days using the app