Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,513)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

August 7, 2016

My customers keep on coming back and encourages them to be involved spreading our mission Friends. Family. Trust.

Apple Stacks
United States
24 days using the app
April 1, 2023

This app is really good. If you want to increase trust with your customers, then it's a no-brainer to install it!

Gifts Goals
India
24 days using the app
Smile.io replied April 1, 2023

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩

Smile Team ✨

April 18, 2017

Great app, really adds authenticity to the store.

G O A T Wear
United Arab Emirates
24 days using the app
Edited December 6, 2014

I submitted a problem I was having on my site and Mike replied promptly and in no time had the problem fixed. I love this app and the customer service is superb!

Neshara Natural Face Care
United States
24 days using the app
March 28, 2021

love them. the site was so easy to use and functional. IT was very easy to navigate and overall has helped my sales.

THE MERLE ROSE
United States
24 days using the app
Smile.io replied March 28, 2021

Thank you so much for your 5-star review 💖

February 23, 2017

Very easy to set up, can't wait to put it to work!

You Me Bath Products
United States
24 days using the app
April 25, 2016

Setting up my discounts was very simple! I can not wait to use the app. I'm expecting great results with all the incentives I set up for my online store.

Diamond Tiara Boutique
United States
24 days using the app
October 13, 2016

Its a great app easy to use and setup!

Kwikert
United States
24 days using the app
August 2, 2016

LOVE this app! Super easy to use and customers love it!

The Fit Cakery
United States
24 days using the app
Edited July 14, 2019

Just getting started with the app, but the onboarding process was very easy. I liked that the step-by-step process asked questions about the type of products we sell, revenue volume, etc., and then provided recommendations for the features of our loyalty program based on my answers. This makes the program more personalized to our store, rather than a "one size fits all" approach.

We are hopeful that our loyalty program helps to increase sales, so we can upgrade our plan in the future!

Zoedella Beach
United States
23 days using the app
Smile.io replied July 15, 2019

Thank you for the five-star review! We love to hear this kind of feedback. 🙂