Smile Loyalty Referral Program

Smile Loyalty Referral Program

Reviews (6,696)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting customer retention and engagement through its rewards and loyalty programs. They appreciate its user-friendly interface and customizable features that support diverse business needs. The support team is frequently commended for their quick, professional assistance, enhancing merchant satisfaction. Merchants note a significant increase in customer loyalty and average order values, recommending the app for its comprehensive features and exceptional support.

July 26, 2016

Super simple layout and easy to implement in your store!

Truly Loved Clothing
United States
About 1 month using the app
Edited February 8, 2020

I appreciate companies that allow free plans for start up companies. Afterall, we all started somewhere at first. They respond to questions quickly and the interface is very professional.

IGS
Canada
About 1 month using the app
Smile.io replied February 14, 2020

Glad to hear that we're able to help! Thanks for the lovely review! 💖

May 10, 2022

We just started using the app and I needed help and Nicole Miles
helped me immediately and even sent me a loom video to watch and follow. It was definitely above and beyond. love smile!

TopTrainer
United States
About 1 month using the app
Smile.io replied May 10, 2022

It was a pleasure chatting with you today! Thanks so much for taking the time to leave a review. I'm glad you are loving Smile 💛 Nicole

March 6, 2023

Our Smile expert Nicole went above and beyond to support us with setting up our loyalty program. We appreciate the tutorial videos, prompt replies, and follow up.

Thank you Nicole for you hard work, and delivering it with a Smile.

The Olfactory Lab
Canada
About 1 month using the app
Smile.io replied March 6, 2023

Thanks so much for taking the time to leave a review. We really appreciate it and are so glad that you found our tutorials helpful. Don't hesitate to reach back out if you need anything else. We are happy to help :)

- Nicole

January 4, 2024

Very easy to get set up and running, and start to see customers engage. The most important piece of any app is the support behind it, and the Smile team is super responsive, friendly and knowledgable about how to implement and apply best practices so it works from a technical perspective and performs for the business. It's been a pleasure working with the team!

United RV Parts
United States
About 1 month using the app
Smile.io replied January 6, 2024

We are so grateful 🙏 to have you as a merchant and really appreciate your kind review. 💛

Please reach out if we can help with anything else.

Cheers

The Smile Team 🤗

February 24, 2016

Very easy to understand, design and install. Looks great on the site. Simple and sleek I love it. Best of all you get all the premium features for free.

Lgbyl Boutique
United States
About 1 month using the app
April 13, 2023

This loyalty and rewards app is very user friendly. Customer service is great and fast! Nicole has helped me with questions to set up our website's loyalty and rewards for our website and POS.

Jami Ray Vintage
United States
About 1 month using the app
Smile.io replied April 13, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

April 8, 2016

I am so thankful for this free app! It's so easy to set up and I can't wait for customer to begin to feel appreciated and enjoy savings! Thank you!

Shiloh Z
United States
About 1 month using the app
Edited April 14, 2021

Added the app and there is a nice little widget on my homepage. II liked that was easy to set-up and I am looking forward to customers using this new feature.

Bonny Flair
United States
About 1 month using the app
Smile.io replied April 15, 2021

Thanks so much for the 5-star review 🌟So glad to hear that Smile was easy to set-up, and we're also looking forward to engaging your customers!

July 26, 2021

Why I preferred them to other apps is because this app is a lot less complicated to me and my customers.

DaDa Bedding Collection
United States
About 1 month using the app
Smile.io replied July 26, 2021

Thank you so much for your kind words! 💖
We're so happy to hear that you find our app simple for you and your customers! :)