Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless Shopify integration, and effective loyalty features like point collection and redemption. Many have seen increased sales and are satisfied with its performance. The customer service is noted for its quick response and personalized approach. While the pricing is deemed fair, some merchants wish for more features at lower cost tiers.

April 16, 2016

Pretty simple set up, in app support as well. but kind of a long wait for response to questions. And it doesn't automatically update points for existing or previous orders.. But you can manually enter points. Which is a big plus.

Doodlebugs Wa
United States
About 2 hours using the app
January 25, 2022

Good, we have been using smile.io for a while now and we would recommended for other small online business .

Elsie's Luxury Cards
United Kingdom
About 2 hours using the app
Smile.io replied January 25, 2022

Amazing to hear that you would recommend us to other small businesses! We're here to help as many small businesses as we can, so the more that hear about us, the better. Thank you for that! 🙂

December 7, 2016

Really easy to set up. Excited to start this rewards program.

Unumsunglasses
United States
About 1 hour using the app
July 7, 2017

I like it! Easy to use. However I wish the free version offered more customization.

Alandalie Boutique
United States
About 1 hour using the app
April 15, 2022

Belle application. on y trouve un programme de référencement tip top. le tout bien synchronisé et en accès direct sur mon site.

Moksha Soul Drink
France
About 1 hour using the app
Smile.io replied April 16, 2022

Merci beaucoup! Nous savons que le référencement est important pour les magasins et nous voulons que notre application vous aide à réussir 💪

February 28, 2017

Pretty good app, easy to use for the most part.

Flipside Jewelry
United States
About 1 hour using the app
September 22, 2016

about to start using the app we will see

Double Bounce
United Kingdom
42 minutes using the app
February 11, 2022

First time downloading the application and staff was prompt with responding to and answering all my questions.

Country Gal Thrift
United States
41 minutes using the app
Smile.io replied February 11, 2022

Thanks so much for taking the time to leave us this review ✨

January 20, 2021

This is a great app and I cant wait to see how these programs translate into more sales!!! I think the variety of different programs is quite good too.

House of Akan
United Kingdom
30 minutes using the app
Smile.io replied January 20, 2021

Thank you for taking the time to write a review! Happy to hear you're liking the variety of loyalty programs, and here's to loyalty powered sales in this new year 🍾

If you have any feedback to share as you launch your program, please share it with us by emailing help@smile.io as we're always looking to improve!

August 7, 2022

Easy to Install and Use. Just started using the app so I will review it again after I have had more time to see it function.

Bonded By Loyalty
United States
21 minutes using the app
Smile.io replied August 7, 2022

We are so glad that Smile has been easy to install and use! Thanks so much for taking them time to leave a review, we really appreciate it :)