Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,647)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

Edited January 10, 2025

The customer service is 10/10 and they are always so helpful!

White Peony Boutique
United States
6 months using the app
Smile.io replied January 4, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

January 9, 2025

I had the pleasure of working with Shelby from the Smile.io support team, and I couldn’t be more impressed. Shelby was incredibly helpful, responding quickly and guiding me through the issue with ease. Thanks to her clear communication and quick resolution, we were able to solve the problem in no time. A big thank you to Shelby for providing excellent support!

Filler Lux™
United States
6 months using the app
Smile.io replied January 10, 2025

Thank you for taking the time to leave us a review and for such kind words! It was great working with you. ☺️
- Shelby

July 3, 2024

This is a great loyalty program and has great customer service!

Gym Direct
Australia
8 months using the app
Smile.io replied July 6, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

June 25, 2024

Support team, Erza was very helpful in assisting us with the integration of Smile.io to Hydrogen Shopify until it was successful.

Antikode
Indonesia
18 days using the app
Smile.io replied June 27, 2024

Thank you for the review! We really appreciate it. We think Ezra is pretty awesome too 😄

-The Smile.io Team

August 16, 2024

Shelby was very responsive and detailed in her support of my second chat request. Very professional and answered my questions exactly. Thank you!

RVA Store
United States
About 1 hour using the app
Smile.io replied August 17, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

July 12, 2024

Great customer service! I had a question and they replied very fast.

PetTack.com
United States
24 days using the app
Smile.io replied July 16, 2024

It's great that you were able to get a quick solution to your question! We hope you continue to enjoy the app.

June 22, 2024

Customer service have been great addressing any concerns or problems we've had.

Knit Nottingham
United Kingdom
Over 2 years using the app
Smile.io replied July 28, 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

June 5, 2024

The client service was perfect. Thank you Joana for everything , your help and your prompt replies !

Romée Paris
France
3 months using the app
Smile.io replied June 7, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Joana- Smile Team✨

May 31, 2024

It is an incredibly easy-to-use app that has significantly boosted my customer loyalty and repeat purchases, with excellent customization options!

My Glow Goddess Essentials
United States
About 2 months using the app
Smile.io replied June 5, 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

June 25, 2024

Love this app :)

Magic Resin
Canada
Almost 5 years using the app
Smile.io replied June 27, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨