Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,649)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

May 1, 2024

Super happy with this app and so are our customers

MEAT ME AT HOME
United Kingdom
Almost 6 years using the app
Smile.io replied May 6, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Jade & ✨ The Smile Support Team ✨

July 12, 2024

Great customer service! I had a question and they replied very fast.

PetTack.com
United States
24 days using the app
Smile.io replied July 16, 2024

It's great that you were able to get a quick solution to your question! We hope you continue to enjoy the app.

January 10, 2025

Been using this app for over a year and not only is it super easy to use and accurate, the customer service is TOP NOTCH! Smile.io is the only reward system I will recommend. Great job Smile.io Team!

Better Bushcraft
United States
Smile.io replied January 12, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

January 11, 2025

Very helpful customer service when i had a billing enquiry

Silverback Gymwear
United Kingdom
January 10, 2025

Très bonne application qui m’a permis de faire plus de ventes et un SAV très réactif ! Merci beaucoup

Majolie Pierre
France
Smile.io replied January 11, 2025

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

June 20, 2024

Tout est parfait, tant au niveau des fonctionnalités que du service client. Sauf qu'au final je n'ai pas pu l'utiliser car certains éléments ne PEUVENT PAS être traduits (par exemple les boutons d'action). Cela m'a fait perdre beaucoup de temps et un peu d'argent car évidemment c'est le type de chose dont vous vous apercevez en finalisant l'app. Donc nickel tant que vous restez en anglais, sinon, passez votre chemin.

La Sélection du Pro
France
6 months using the app
Smile.io replied July 28, 2024

Thank you for your honest review & feedback! We'll work on this and be better!

September 14, 2024

super easy to use

Sipps
United States
4 minutes using the app
Smile.io replied September 15, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

April 25, 2024

Great company with great service. Support is quick to respond and always helpful. I love a loyalty company that respects its loyal customers. I've been with Smile for 6+ years and I'll be around for many more.

PatchPanel
Canada
Over 5 years using the app
Smile.io replied April 26, 2024

6 years, wow! Thanks for being our merchant and leaving a review about us. We are glad to hear that you have been enjoying Smile and that you've found our support team to be helpful. That's what we're here for 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

June 18, 2024

Amazing app

Apipet
Croatia
7 months using the app
Smile.io replied June 22, 2024

Thank you for your lovely review!

May 13, 2024

Great customer service. I reached out about the new plan, and she walked me through it and explained how things work.

Dominique Cosmetics
United States
Over 3 years using the app
Smile.io replied May 14, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨