Smile: Loyalty Rewards & VIP

Smile: Loyalty Rewards & VIP

Reviews (6,696)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting customer retention and engagement through its rewards and loyalty programs. They appreciate its user-friendly interface and customizable features that support diverse business needs. The support team is frequently commended for their quick, professional assistance, enhancing merchant satisfaction. Merchants note a significant increase in customer loyalty and average order values, recommending the app for its comprehensive features and exceptional support.

August 22, 2021

It is really easy to set up and to use, with great support as well. Exactly what I was looking for!!

Olive Basket
United States
About 1 month using the app
Smile.io replied August 25, 2021

Thank you so much for taking the time to share your experience here, and for the 5 stars! ✨ We're so glad to hear that you find the app easy to use and that it fits your needs!

September 1, 2016

Just started using it. Easy to set up. The $ jump from free to the first slab is pretty steep but otherwise I think it's a good app.

The Bikings
India
About 1 month using the app
Edited January 29, 2025

Thank you for your quick assistance!

L'ODAÏTÈS
France
Over 2 years using the app
Smile.io replied September 8, 2023

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with David — we think he's pretty great, too! 😊

Please do not hesitate to reach out again if you have more questions. Cheers!

Smile Team✨

August 2, 2016

Easy to install and use. Free app that can help with customers revisiting my store.

Fab Fash Usa
United States
About 1 month using the app
August 27, 2021

excellent - easy to use and definitely brings customers back. I would recommend to anyone needed a loyalty program

DMLeatherworx Pty Ltd
South Africa
About 1 month using the app
Smile.io replied August 28, 2021

Thanks for sharing your kind words, we're thrilled to hear that you found setup easy and are already seeing the benefits of Smile 🚀

December 28, 2016

The program has signed up 20 customers in under a month. Hopefully those customers will become buyers over the next few months.

Stretchy Legs
United States
About 1 month using the app
August 15, 2017

brilliant app, has helped my store grow tremendously.

Ladies Laws
United Kingdom
About 1 month using the app
September 16, 2023

Customer service is always quick to respond and give a very clear answer. Very very helpful!

Sara Patino Jewelry
United States
About 1 month using the app
Smile.io replied September 18, 2023

Thanks so much for leaving a review! Let us know if there is anything else we can do for you!

The Smile Team :)

October 2, 2018

Smile.io is a great platform - easy to use, easy to set with a wide range of graphic and reward/referral options. We implemented it into our shop easily, and it started generating some buzz immediately.
Also, customer support is great and responsive, so +1 for that (cheers for Maggie!).

Brewie
Hungary
About 1 month using the app
April 28, 2022

I had a great experience with Jade at the smile team , she solved the problem efficiently! thank you Jade

Chris Cyprus Art
United Kingdom
About 1 month using the app
Smile.io replied April 28, 2022

Super happy I could help today, thank you for taking the time to leave a review :) -Jade <3