Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,502)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

May 13, 2016

Great app to add to your store! a must have

Faithfullyfresh
United States
19 days using the app
Edited April 12, 2022

Amazing support - Jade was so helpful and helped us sort out our issues with placements. Very fast and responsive. Again spectacular support from Nicole who not only sorted our issue out but did it by making us have a good laugh too :)

TRL NUTRITION
United Kingdom
19 days using the app
Smile.io replied March 25, 2022

Thank you for taking the time to write a review! It is greatly appreciated! 😄 We're happy to hear Jade was able to help out.

July 15, 2017

Great app that allows open to simply add a reward program to one's store. Easy to customize to fit store theme. Awesome features with the free version. Definitely worth checking out and upgrading as your business grows. Thank you! Check it out at https://shopinspirus.com

Inspirus
United States
19 days using the app
May 8, 2019

I used this app and it's very cool! It's free to use and very easy! I like this app and i recomended !

AllForDog
Romania
19 days using the app
Smile.io replied May 8, 2019

Thank you for the kind words! We also really appreciate the five-star review. :)

April 18, 2017

So good so far, launched it yesterday and had 12 customers sign up to this, great idea and hopefully something we can start to build a very loyal customer base on. We are on the Free plan and its awesome.

Deviseclo
United Kingdom
19 days using the app
December 7, 2022

Lisa was extremely helpful and resolved my issues instanly, I began the chat very confused and have now ended it feeling so much better about our rewards system! Thanks again Lisa!

Rumpole & Mowgli
Australia
19 days using the app
Smile.io replied December 7, 2022

You are most welcome! It was so nice chatting with you today and I very much appreciate you taking the time to leave this review 💖

Lisa - Smile Team ✨

September 30, 2016

Great App, will help us a lot!

Markslinger
United Kingdom
19 days using the app
August 31, 2016

Great app

www.unlimitedoutdoorproducts.com

Unlimited Outdoor Products
United States
19 days using the app
Edited May 2, 2016

We are using sweet tooth on https://aussiediscreet.com.au because we needed a simpler app than some of the other more complicated loyalty apps. This is easy to setup and it is simple for the customer to understand. Aussie Discreet has found its new referral and loyalty system.

Aussie Discreet
Australia
19 days using the app
March 24, 2021

Great app and easy to set up. Currently on the free plan and has most of the features that I need. I would upgrade if the starter plan wasn't too pricey. 49USD/month is a bit heavy for small/new businesses.

Coco & Buttercup
Australia
18 days using the app
Smile.io replied March 24, 2021

Thank you so much for your 5-star review 💖 Our goal is to help small businesses succeed in whatever way we can. I've sent you a message to see if there's something we can do about the Starter Plan that would work better for you.