Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,653)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

April 6, 2023

Fast and professional help, got support in just a short while and they answered me even if i was AFK. Afterwards when i came back i got the support i needed. 5 Stars from Finland!

Tjosken
Finland
24 days using the app
Smile.io replied April 6, 2023

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much 🤩

Smile Team ✨

May 2, 2017

So far so good! I love that i have a membership program on my page for free! And it was super easy to set up.

Lucky Love Boutique
United States
24 days using the app
March 28, 2021

I totally love this app, the support is really amazing. highly recommended for anyone looking for a loyalty app.

ClearSkin
Jordan
24 days using the app
Smile.io replied March 28, 2021

Thank you so much for taking the time to write this review 🤩 Glad we could be of such help!

August 7, 2016

My customers keep on coming back and encourages them to be involved spreading our mission Friends. Family. Trust.

Apple Stacks
United States
24 days using the app
December 13, 2023

We have had Smile for a few weeks now and are loving it! I've been wanting to get a rewards program for awhile but I was so nervous because I wasn't sure I could get it set-up on my own. I'm not super tech-savvy BUT I'm here to say, if I can do it - you can do it! Special shout-out to Brandon for helping me get set-up and explaining the features to me. He went above and beyond to help me out and I'm so grateful! He even followed up with me to make sure I was good after I left that chat. That meant so much! Thank you, Brandon, for your amazing customer service! And thanks, Smile for a great app — you're helping our small business grow and we're forever grateful.

Lily and Sparrow
United States
24 days using the app
Smile.io replied December 15, 2023

Ahhh thanks for the stellar review! We're so glad to hear that you are finding Smile easy-to-use and it was a pleasure assisting you recently. We're more than happy to help any time questions come up. Please do not hesitate to reach out 🙂

Yours in Loyalty,

Brandon

April 1, 2023

This app is really good. If you want to increase trust with your customers, then it's a no-brainer to install it!

Gifts Goals
India
24 days using the app
Smile.io replied April 1, 2023

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩

Smile Team ✨

April 18, 2017

Great app, really adds authenticity to the store.

G O A T Wear
United Arab Emirates
24 days using the app
Edited December 6, 2014

I submitted a problem I was having on my site and Mike replied promptly and in no time had the problem fixed. I love this app and the customer service is superb!

Neshara Natural Face Care
United States
24 days using the app
February 23, 2017

Very easy to set up, can't wait to put it to work!

You Me Bath Products
United States
24 days using the app
March 28, 2021

love them. the site was so easy to use and functional. IT was very easy to navigate and overall has helped my sales.

THE MERLE ROSE
United States
24 days using the app
Smile.io replied March 28, 2021

Thank you so much for your 5-star review 💖