Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,653)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

April 25, 2016

Setting up my discounts was very simple! I can not wait to use the app. I'm expecting great results with all the incentives I set up for my online store.

Diamond Tiara Boutique
United States
24 days using the app
October 13, 2016

Its a great app easy to use and setup!

Kwikert
United States
24 days using the app
August 2, 2016

LOVE this app! Super easy to use and customers love it!

The Fit Cakery
United States
24 days using the app
Edited July 14, 2019

Just getting started with the app, but the onboarding process was very easy. I liked that the step-by-step process asked questions about the type of products we sell, revenue volume, etc., and then provided recommendations for the features of our loyalty program based on my answers. This makes the program more personalized to our store, rather than a "one size fits all" approach.

We are hopeful that our loyalty program helps to increase sales, so we can upgrade our plan in the future!

Zoedella Beach
United States
23 days using the app
Smile.io replied July 15, 2019

Thank you for the five-star review! We love to hear this kind of feedback. 🙂

January 24, 2018

Maggie M. got back to me quickly and her solution worked. Couldn't ask for anything more. Thanks!!!

Cooper Lake Candle Co
United States
23 days using the app
June 3, 2016

It works good if you add some tricks to it :P You can make it better by urself :P

Deluxify
Estonia
23 days using the app
October 29, 2021

Very helpful support. Beginner friendly. Unfortunately doesn't work with the Theme Expanse, yet. Maybe they can fix it.

Delias Whiskyshop GmbH
Germany
23 days using the app
Smile.io replied October 30, 2021

Thanks so much for taking the time to leave us this review! 🙏 We have reached out and hopefully this issue has been since resolved! If not please reach out to us at help@smile.io and we'll help out.

February 9, 2017

No need a month we got 100 members from Sweet Tooth, thanks!!

Maryloustore
United Kingdom
23 days using the app
August 24, 2016

This is exactly what I was looking for.

Wowwanted
United States
23 days using the app
August 30, 2021

Really easy to use and set up! Fantastic customer service, any questions I have had are answered super fast and very thoroughly. Seamless integrations so far! Love that I can customize it to fit my brand.

QMBeautique
Canada
23 days using the app
Smile.io replied September 2, 2021

That's what we love to hear! 💖
Thank you so much for taking the time to leave us a review and for talking about your experience!