Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,539)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

April 15, 2020

I would like to use this app but I would like to know if I can change de lenguage to spanish and if the rewards points can be change for mexican pesos, thanks!

RJ Boutique Mx
Mexico
About 21 hours using the app
Smile.io replied April 15, 2020

Hey there! Currently our app is not fully translatable. You can absolutely change the currency to Mexican Pesos though! I'll send you over an email to help out! 😄

October 20, 2016

I'm new to the app. Loads up and looks great.

Tracis Primitives
United States
About 11 hours using the app
October 30, 2023

Great customer service and response time - I wish you could just switch CMS systems with having to create a new account but the overall process was painless.

Thanks guys

Comic Book Quest
United States
About 9 hours using the app
Smile.io replied November 1, 2023

Thank you for taking the time to leave your feedback - we are really happy to hear you had a smooth onboarding process!

September 17, 2016

Pretty easy install, I wish it was the first pop up though and not a small tab at the bottom where the guest needs to click on it to see the option.

Truly Belle Vie Boutique
United States
About 5 hours using the app
June 27, 2017

Look nice, Just want direct to use the bonus point

Petpaltest
Hong Kong SAR
About 4 hours using the app
January 5, 2018

It's a good app to use for customer loyalty. Just wish it wasn't so expensive.

1firststoretest
United States
About 4 hours using the app
March 21, 2022

Definitely one of the best made apps on the Shopify App platform and I really appreciate the YouTube videos and guidance made available throughout the process! But I wish that there was a pricing level somewhere between free and the $49.99 per month mark! I have signed up at this level because I had no other choice, but depending on how it works, I might have to cancel because that's high price point for an app.

Junkyarn
United States
About 4 hours using the app
Smile.io replied March 22, 2022

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

June 24, 2016

Very easy to set up and all the options I needed. The pricing structure is a far better fit for us than others I've reviewed.

The Homestyle Collective
New Zealand
About 3 hours using the app
March 8, 2023

So far, it's great. I've only had it for a not even an hour yet lol BUT I definitely love the support given by Nicole in the chat. She's super friendly and helpful. Keep it up!!

Peculiar Perfection
United States
About 3 hours using the app
Smile.io replied March 8, 2023

Thank you so much for your kind words. We are so glad that our team has been able to help you out :) - The Smile Team 🙂

March 20, 2016

I'll give it a Four for now ) Let's see how it'll work for me

https://rosscosexshop.com

Rosscoshop
Canada
About 3 hours using the app