Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

November 22, 2024

Jade from Smile team was super helpful! Our problem was solved really fast - we like using the app as well.

After5
Netherlands
Smile.io replied November 23, 2024

We are so glad Jade was able to assist you quickly, hope you enjoy the app :)

November 22, 2024

Excellent customer service. Really clear communication and resolved my issue quickly.

True Grace
United Kingdom
April 29, 2024

Great service! Lynn helped me a lot! This is a very honest company and this is a plugin that helps sellers a lot.

ELKLOOK
United States
7 months using the app
Smile.io replied May 10, 2024

So pleased Lynn could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

Edited May 24, 2024

Top service from Hannah :)

Secend.ch
Switzerland
Over 1 year using the app
Smile.io replied April 18, 2024

Thank you for your lovely review. We are so glad Joana was able to assist you!

March 20, 2024

Very helpful staffs!

doe a dear
United States
About 4 years using the app
Smile.io replied March 22, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

May 12, 2024

The Smile.io app has been instrumental in enabling us to connect with and reward our customers across various platforms, including online and point-of-sale systems.

The administrative interface is user-friendly, and the support team is responsive, providing timely solutions primarily via email, which works well for us. We highly recommend this app to all businesses.

Mmmm! Singapore
Singapore
2 months using the app
Smile.io replied May 15, 2024

Thank you for your review! We are so glad we've been able to help both your online and in store customers :)

April 16, 2024

Helpful customer service

Fake Bake, LLC
United States
Over 1 year using the app
Smile.io replied April 18, 2024

Thank you for your lovely review. If you have any other questions we will be happy to help!

February 29, 2024

Quick Support from Lynn ! Awesome app!

LLBA CA
Canada
About 6 years using the app
Smile.io replied March 1, 2024

Thank you for the 5-star rating and kind words! We appreciate it 💛

-The Smile.io Team

March 9, 2024

Working with Lynn was an absolute pleasure. Top notch customer service. Super attentive and easy to communicate with.
The app is great but the customer service takes it to another level.

Sparq
United States
About 5 years using the app
Smile.io replied March 11, 2024

We are so glad you think the app is great and Lynn was able to assist you here! We think she's pretty awesome too :)

March 19, 2024

Very fast service ! All good ;)

Melsfit
Switzerland
Almost 4 years using the app
Smile.io replied March 20, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨