Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,664)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

July 29, 2024

So far very happy with the app and service have been great!

LÖV Flowers
United Kingdom
14 days using the app
Smile.io replied July 31, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

June 5, 2024

Love Smile! I was very apprehensive about adding rewards app to my store because I don't code. But Smile is very user friendly. The support is also one of the best I have experienced. I would recommend it to everyone.

Bow Tie Pets AU
Australia
About 2 months using the app
Smile.io replied June 7, 2024

Thank you so much for sharing, we are happy that we were able to help! 💖

February 19, 2024

great customer service. solved my issue immediately and followed up by email to make sure I don't have any other issues.

Women Suits
United States
About 3 years using the app
Smile.io replied February 22, 2024

Thank you so much for your review! We are glad you found our customer service great and that your issues were resolved quickly.

Hannah & The Smile Team

February 6, 2024

this has been great for our store, the team are always ready to help, they quickly solve any issues - highly recommended

The Brighton Beard Company
United Kingdom
About 4 years using the app
Smile.io replied February 7, 2024

Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶

- Smile Team ✨

February 22, 2024

Been using Smile for almost 4 years with no hiccups, it's a nice and easy app to use. We ran into some issues as well and had the pleasure of speaking with Hannah who went above and beyond to fix and resolve the issues which has ensured that we continue to use the app for our store! Great app and great people to work with.

RarePlayingCards.com
Canada
About 1 year using the app
Smile.io replied February 23, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words. We are happy Hannah was able to help :)

Yours in Loyalty,

✨ The Smile Support Team ✨

February 19, 2024

Best rewards app ever and the support team is quick and super helpful
! Thank you Lynn for helping me out so quickly and got my problem solved.

Bella Gina Boutique
United States
Almost 5 years using the app
Smile.io replied February 22, 2024

Thank you for your review - we are happy to hear Lynn was super helpful to you! Enjoy the app :)

- The Smile Team

June 17, 2024

good customer service from the support team and easy to use interface & integration

LightWater Skin
United States
Over 2 years using the app
Smile.io replied June 22, 2024

We are so glad to hear our customer support was helpful. Thank you for your review :)

January 13, 2025

Andreandana has been great with all my questions and makes me very happy with Smile!!!

Years Of Play
United States
Smile.io replied January 15, 2025

We are so happy to hear Andreandana was able to assist you! We think she's pretty great too :)

June 20, 2024

Great customer service and product for my boutique! Highly recommend.

Gold Apple Boutique
United States
Almost 4 years using the app
Smile.io replied June 22, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

July 10, 2024

Get app great support really like Smile, it makes me smile when I use it

Type One Style
United Kingdom
2 months using the app
Smile.io replied July 12, 2024

We smiled reading this review! Thank you so much :)