Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,649)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

May 21, 2024

Good functionality and easy to manage

BluShark Straps
United States
Over 2 years using the app
Smile.io replied May 24, 2024

Thank you for your review! We are so happy to hear you find the app easy to manage!

May 18, 2024

Andreandana was very helpful and resolved our problem quickly, thank you so much!

DLA Cosmetics
United States
Almost 3 years using the app
Smile.io replied May 21, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

April 30, 2024

Lisa provided great service. She was super quick, helpful and friendly!

Hunter Pet Store
United States
Over 4 years using the app
Smile.io replied May 2, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

April 8, 2015

Absolutely amazing app. I love the function of this app, it is easy to use, has a very friendly set up process and the service is outstanding. I would recommend Sweet Tooth to every business.

Kogi Naturals
Canada
Almost 10 years using the app
Edited June 25, 2024

Love the app, Shelby with customer service was extremely nice & helpful.

K-Carroll.com
United States
About 5 years using the app
Smile.io replied April 25, 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

March 22, 2018

Smile.io is the best! Their customer service is helpful and incredibly responsive. Maggie was great :)

Juice Nashville
United States
Over 9 years using the app
Edited January 9, 2025

Always great and fast customer service.

CurlShoppe
Canada
Over 9 years using the app
June 12, 2024

This app is truly amazing! The customer service is exceptional! Lisa made it so easy to solve any issues I was facing, she is a rockstar!

PRIV Collections
Canada
9 months using the app
Smile.io replied June 13, 2024

So happy that Lisa could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

May 10, 2024

We have been using Smile for over a decade. We have used them across platforms, name changes and through rough times. Best rewards platform out there. Support is awesome and spot on. Can't say enough good things about this app.

Beadsofcambay.com
United States
Over 3 years using the app
Smile.io replied May 12, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

June 5, 2024

Great customer service

StonedGenie.com
United States
About 1 year using the app
Smile.io replied June 7, 2024

Thanks so much for taking the time to leave a review! <3 We are happy to hear that our Support Team could help!