Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,384)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and boosting order values through its loyalty and rewards programs. Its user-friendly interface and easy setup, along with features like loyalty landing pages and visible points on product pages, are particularly appreciated. The app is noted for its reliability and minimal oversight needs. Customer support is frequently praised for its responsiveness and effectiveness, with some staff members receiving commendations for personalized service.

February 16, 2023

Excellent customer support. Very simple and easy to navigate. Would ideally be able to customise with our own fonts in the future.

Aubin
United Kingdom
9 days using the app
Smile.io replied February 16, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

June 14, 2022

Super good customer service. I was having problem using the deep link & getting the API key. Their support team is very proffesional, plus this app is great!

Kclot
United States
9 days using the app
Smile.io replied June 14, 2022

Thanks for leaving a review, we appreciate you! Stoked to hear you are loving the app and glad we were able to help you fully integrate with Tapcart to extend your reward program's capabilities even further! 🚀

Cheers,
Joshua - Smile Team 🧙‍♂️

June 15, 2022

Integration for both referral and rewards have been seamless. Customer service is prompt and friendly. Thank you!

Ollie Belle
United States
9 days using the app
Smile.io replied June 15, 2022

It was a pleasure chatting with you today, Connie 😊 Thank you so much for taking the time to leave this review, we really appreciate it!! 🙌 🙌 🙌 🙌 🙌

💖 Lisa

August 29, 2016

Awesome ways to boost your sales!

Ynbags
Estonia
9 days using the app
February 12, 2017

good app for free! It is very helpful!

Primecuppa
United States
9 days using the app
July 22, 2016

Great program for business owners especially for clothing companies, easy customization tools and easy to use.

Belong Designs
United States
9 days using the app
April 26, 2023

Great app and really helpful customer service staff, really pleased that we started using Smile.io for our rewards programme.

UK Beauty Club
United Kingdom
9 days using the app
Smile.io replied April 26, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

April 17, 2017

Great App! Does just what i needed!

The B L I N G Store
United States
9 days using the app
January 1, 2017

Great little app. Love it. Thank you.

100% recommended.

Goodiesbytee
Ireland
9 days using the app
April 28, 2022

Amazing Customer Service from Jade, and a fantastic way to incentivize your customers! Happy we decided to go with Smile!

Youngstown Coffee Co.
United States
9 days using the app
Smile.io replied April 28, 2022

Its was super great chatting with you today, and so happy to hear that you are enjoying Smile. :) -Jade <3