Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,501)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

Edited February 4, 2021

I've only been using the app for a couple of weeks, but have been pleased with the functionality and ease of use so far and the customer support I've received (from Christian) has been fab - prompt and thorough!

Green Gate Bio Packaging
United Kingdom
12 days using the app
Smile.io replied February 7, 2021

Thank you for taking the time to write this review 🌟 Super happy to hear about the ease of use and excellent support you received -- we'll be sure to give Christian a (virtual) pat on the back for ya!

August 26, 2016

Very awesome app! Easy to setup. :D

Youthcal
United States
12 days using the app
June 9, 2016

Really simple to use and my customer's will love it thanks!!

Missvaper
United Kingdom
12 days using the app
November 9, 2020

Make costumer smile is the greatist thing that one seller wants to reach
So great application :) :) :)

WaWfact
Morocco
12 days using the app
Smile.io replied November 12, 2020

We're happy to help you make your customers smile! Thank you for the five-star rating! 😄

September 13, 2016

This app helps to reward my customers at Lil Goodies, which in turn rewards me with more sales. Thanks Sweet Tooth

The Goodie Collective
Australia
12 days using the app
February 16, 2017

It's so easy to setup and excellent to navigate!

Nuwatea
United Kingdom
11 days using the app
June 12, 2016

quick and easy, a compliment for my store.

Kesha Natural Extensions
United Kingdom
11 days using the app
November 11, 2023

Love this app. For a long time, we went without a reward program because, in our search for a rewards partner, all the options were either too expensive or too complicated. Smile is neither, not only is it easy to set up the the user interface is so intuitive that it makes using the app a breeze. The cost is definitely in line with what we would expect to pay for such a great app. Oh and support, phenomenal. I didn't need them for setup and configuration because things just worked. I only had to reach out to them for a workflow question to which they replied super fast. Highly recommend this app.

Element Tattoo Supply
United States
11 days using the app
Smile.io replied November 14, 2023

We appreciate your kind words! Thank you for leaving a review. We are so glad you found Smile easy to set up and that our support was so helpful. don't hesitate to reach back out if there is anything else we can do for you!

July 4, 2017

Love this App Great for securing returning customers!

Prettyprettyboss
United States
11 days using the app
April 11, 2023

So excited to get this loyalty program working for us! Jade was awesome and made the set up quick and easy to understand.

My Happy Place Boutique
United States
11 days using the app
Smile.io replied April 11, 2023

Thank you so much for your kind words, it was an absolute pleasure assisting you today. ❤️ - Jade & The Smile Team <3