Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,634)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and increasing order values through its loyalty and rewards programs. They praise its user-friendly interface and customizable features that integrate seamlessly with Shopify POS. The customer support is noted for its responsiveness and effectiveness, making setup straightforward. Merchants appreciate the app's robust functionality and exceptional service, noting significant satisfaction with its long-term performance.

September 17, 2016

Pretty easy install, I wish it was the first pop up though and not a small tab at the bottom where the guest needs to click on it to see the option.

Truly Belle Vie Boutique
United States
About 5 hours using the app
June 27, 2017

Look nice, Just want direct to use the bonus point

Petpaltest
Hong Kong SAR
About 4 hours using the app
January 5, 2018

It's a good app to use for customer loyalty. Just wish it wasn't so expensive.

1firststoretest
United States
About 4 hours using the app
March 21, 2022

Definitely one of the best made apps on the Shopify App platform and I really appreciate the YouTube videos and guidance made available throughout the process! But I wish that there was a pricing level somewhere between free and the $49.99 per month mark! I have signed up at this level because I had no other choice, but depending on how it works, I might have to cancel because that's high price point for an app.

Junkyarn
United States
About 4 hours using the app
Smile.io replied March 22, 2022

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

June 24, 2016

Very easy to set up and all the options I needed. The pricing structure is a far better fit for us than others I've reviewed.

The Homestyle Collective
New Zealand
About 3 hours using the app
March 8, 2023

So far, it's great. I've only had it for a not even an hour yet lol BUT I definitely love the support given by Nicole in the chat. She's super friendly and helpful. Keep it up!!

Peculiar Perfection
United States
About 3 hours using the app
Smile.io replied March 8, 2023

Thank you so much for your kind words. We are so glad that our team has been able to help you out :) - The Smile Team 🙂

March 20, 2016

I'll give it a Four for now ) Let's see how it'll work for me

https://rosscosexshop.com

Rosscoshop
Canada
About 3 hours using the app
December 14, 2020

I think this is a great app and I am so thankful that it is free, thank you guys for making a free app which is super easy to set up and could really help a lot of people with their little shops. I have dropped a star because I actually installed this ONLY because i wanted to offer products that customers could redeem their points on - and from what i had read before I installed the app it seemed like this was available on the free plan. After going to the effort of installing it and setting it up I discovered that actually it isn't available on the free plan. I wish I would have known beforehand because i probably wouldn't have installed it. I am going to give it a go anyway, but now to get the functionality that I actually wanted I would have to uninstall this app and find a different one (because I will never ever ever ever be able to afford $200 a month for an app, which is what i would need to pay with this app to get the functionality I had wanted...)

Daisuki
Australia
About 3 hours using the app
Smile.io replied December 17, 2020

Thank you so much for the review ✨We really appreciate you taking the time to write this review and share your feedback on pricing, especially when it comes to the accessibility of our free product reward for small businesses.

Please send us an email at help@smile.io as we'd love to discuss this further and see what we can do to help you get the most out of Smile 😊

April 9, 2016

I've just installed the app. Pretty straight forward, but the true test I guess will be seen once the app is operational with customers

Growing Footprints
Australia
About 2 hours using the app
April 16, 2016

Pretty simple set up, in app support as well. but kind of a long wait for response to questions. And it doesn't automatically update points for existing or previous orders.. But you can manually enter points. Which is a big plus.

Doodlebugs Wa
United States
About 2 hours using the app