Smile: Loyalty & Rewards , 5,969 reviews

Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
    5.2K
  • 8% of ratings are 4 stars
    488
  • 2% of ratings are 3 stars
    120
  • 1% of ratings are 2 stars
    43
  • 1% of ratings are 1 stars
    84
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

September 28, 2015

This was was great and easy to setup. The only issue I had with it, is that the referral option is only available if you pay for a premium account. As a very small startup business, 60$ / month is a lot for referral option. For now I will keep using it, until I find something cheaper (or free) which includes referrals.

Nicks Random Goods
Canada
February 20, 2016

I just signed up for this app, so I don't have a review based on the functionality, however the features look great and I am anxious to get it set up

Happy Dog Food 2
United States
September 28, 2016

Very nice app! I give it 4 stars because it doesn't allow translations. But the app is great.

Ninjanutz 2
Mexico
December 2, 2016

This is a great rewards program system

Be You Ty
Canada
September 23, 2020

First time using this app and am still learning about what it can offer me as I go through it. My initial comment is that it is easy to navigate and I got the 'referral rewards' system up and running not long after installing the App. Will make more comments as I learn more. Great App so far that is easy to use!

vaoalavanilla
New Zealand
Smile.io replied September 29, 2020

Thank you so much for taking the time to leave us a review! We're glad to hear you're enjoying it so far! We'd love to hear any additional feedback that you have :)

March 8, 2024

That Shoe Lady
South Africa
23 days using the app
Smile.io replied March 9, 2024

Hello, Thank you for your review. We really appreciate it. We have reached out via email to see if we can be of any further assistance.

Best regards

David

December 30, 2023

M/EDICAL PROOF
Japan
19 days using the app
Smile.io replied January 6, 2024

Thank you for your review. We have reached out via email to see if there is anything we can improve on.

Cheers

The Smile Team

November 1, 2023

thehighclub.in
India
About 1 month using the app
Smile.io replied November 5, 2023

Thank you so much for taking the time to leave us a review, we really appreciate it.

We've reached out via email to see how we can improve our service.

Best regards
The Smile Team

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