Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,634)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

September 6, 2024

very good

Jolie Laide
China
1 day using the app
Smile.io replied September 9, 2024

Thank you for the 5 star review!

Shelby - Smile Team ✨

February 14, 2024

I got the best service I could have asked for. Even when I had an issue, Lynn held my hand and guided me the whole way. Wonderful customer service.

Blake Mill
United Kingdom
Over 3 years using the app
Smile.io replied February 22, 2024

We are so glad Lynn was really helpful! We think so too ;)

We look forward to supporting your business!

-The Smile Team

April 30, 2024

Lisa provided great service. She was super quick, helpful and friendly!

Hunter Pet Store
United States
Over 4 years using the app
Smile.io replied May 2, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

May 13, 2024

I've been using Smile.io for our Shopify store's loyalty program and it has significantly enhanced our customer engagement. The setup was seamless, and it integrates perfectly with our store. What really stands out is the customer service—responsive, friendly, and incredibly helpful, solving any issues promptly. Highly recommend Smile.io if you're looking to boost customer loyalty and satisfaction.

Gummy Goodies
United States
5 months using the app
Smile.io replied May 15, 2024

Thank you for your lovely review. We are so glad to hear we are having a positive impact on your customer engagement and that you enjoyed speaking with our customer service team - we loved chatting we you too and are always happy to help :)

June 10, 2024

Great app! Setting up the account is so easy and user friendly! Customer service has been very helpful as well!

Penguin CBD
United States
5 months using the app
Smile.io replied June 12, 2024

Thank you for your review. We are so pleased to hear that setting up your program was easy!

Edited February 27, 2024

INSTANT ROI.
This app is a MUST have and since we've implemented it, nearly everyone in our country has followed suit.
Great service - fast response, NOT ai bots, REAL PEOPLE!
In doubt? Many users WILL use the referral/cashback.
For reference, about 10% of our users use referral, and 30-40% use the cashback.
An easy implementation with a clear benefit for biz owners.

BestPerfume.Store
Singapore
About 1 year using the app
Smile.io replied February 23, 2024

Thanks so much for taking the time to leave us such a lovely review! <3 We are happy that Smile has been able to make an impact on your store and that our support has been able to assist :)

Yours in Loyalty,

✨ The Smile Support Team ✨

July 11, 2024

Smile is an excellent loyalty and rewards program app. Angie from the support team was very helpful in getting our program set up. Highly recommend Smile!

LookHUMAN
United States
8 days using the app
Smile.io replied July 15, 2024

Thanks so much for leaving a review! I'm glad I could help

- Angie and the Smile Team

May 27, 2024

Joana and the Smile team was extremely helpful! We had a quick response and easy fix getting us back in action within a day.

Roast House Coffee
United States
5 months using the app
Smile.io replied May 28, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

June 20, 2024

Great customer service with Lynn! 5 STARS!

Interpret Educate Serve
United States
About 3 years using the app
Smile.io replied June 22, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

February 29, 2024

Been using Smile for about 3 years now and I am still impressed every day. Great app and great service, thanks Smile team!

Mothercity Liquor
South Africa
Over 3 years using the app
Smile.io replied March 1, 2024

Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ Jade &The Smile Support Team