Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,471)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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Jade was incredibly helpful in getting our program set up. One of the reasons we selected Smile for our loyalty and rewards program was the reviews about customer service. Happy to report the others were right! Looking forward to being a long-time customer.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Jade - Smile Team✨
I had a problem with my rewards icon covering key aspects of my shop chat feature on the mobile platform and Lynn provided me with all the info I needed to fix it. Thank you!
Thanks for taking the time to leave us a review! So glad Lynn was able to help you resolve the UI conflict you were experiencing 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
Really good app and the best loyalty program for Shopify by far. Super intuitive and support is extremely knowledgable. Zero hesitation in recommending this app for any store owner!
Thanks for the kind words and recommendation about our app and our stellar support team! It means so very much 🙏
Yours in Loyalty,
✨ The Smile Support Team ✨
Amazing service from Angie! I had an issue that was quite time sensitive and whilst she worked on trying to resolve it, she gave me an alternative temp solution which was really helpful! In the end the problem was fixed. Thank you Angie
Thank you for your review! I'm so glad that I could help :)
Angie - Smile Team✨
Quick to respond to issues and Ezra was able to resolve it in such a short time.
Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩
- Smile Team ✨
I got the best service I could have asked for. Even when I had an issue, Lynn held my hand and guided me the whole way. Wonderful customer service.
We are so glad Lynn was really helpful! We think so too ;)
We look forward to supporting your business!
-The Smile Team
Jade was very helpful in getting my issue figured out!
Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Jade 🤩
Don't hesitate to reach out if you have any questions. We're always here when you need us!
- Smile Team ✨
Great app all around - mature but modern. So easy to configure and integrate, full of well-thought-out features. Excellent support too! I've used it on many client stores over the years.
Thank you so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!
Yours in Loyalty,
✨ The Smile Support Team ✨
Lisa Gallagher from the Toronto Call Center was incredibly helpful and super friendly! I wish all call center reps were as amazing!!
Thank you so much for sharing, we are happy that we were able to help. We think Lisa is super awesome too! 💖
Amazing service by Brandon !! Looking forward to figuring out a referral program for our store with this and consecutively will be working on our loyalty program. Will update this review as we learn more.
Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with Brandon 🤩
Don't hesitate to reach out if you have any questions! 💖
- Smile Team ✨