Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,649)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

April 15, 2024

Have had Smile.io installed on our shop for a few years now without complaints. Always great customer service -- Thanks Lynn!

Wildebeest
United States
Over 5 years using the app
Smile.io replied April 18, 2024

Thank you for your lovely review. We are happy that Lynn was able to make you Smile :)

May 18, 2024

very fast response

Crystals Wholesale USA
Hong Kong SAR
Over 2 years using the app
Smile.io replied May 21, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

June 22, 2016

would like a card reader add on for pos

Vaporbar
Canada
About 9 years using the app
April 23, 2024

With both in store Shopify POS and online sales, we love how seamless this system is. We've used it for years now and are very satisfied.

Perfectly Natural Soap
United States
Almost 5 years using the app
Smile.io replied April 25, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

May 3, 2024

Quick help and friendly staff!

Liquid Layers and Daisy Dips Nail Co.
United States
Almost 4 years using the app
Smile.io replied May 6, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

November 13, 2023

lynn was such a pleasure to work with. super responsive and quick to help fix our issue. 5 stars!!

Intuition Backgrounds
United States
About 9 years using the app
Smile.io replied November 15, 2023

Thanks so much for your kind words about Lynn and for taking the time to leave a review! We're so glad to hear that she was able to resolve your issue quickly 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

January 16, 2024

Great app for rewards with always helpful and fast customer service.

Socialite Beauty
Canada
Over 8 years using the app
Smile.io replied January 17, 2024

Thanks so much for leaving your review! I'm so glad we could help :)

- Angie, Smile Team

March 7, 2016

Great app, very easy to setup and use

Nutrimix
United States
About 9 years using the app
January 5, 2016

Easy to install and setup.Just started using and a very happy with this app so far.

Cakcollectibles
United States
About 9 years using the app
May 9, 2017

easy to use and works a treat!

Opticfire
United Kingdom
Almost 9 years using the app