Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,501)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

June 19, 2020

This is great, the free version has everything I need and it was simple to customize. Definitely recommend this to friends!

RosebudSudsShop
United States
11 days using the app
Smile.io replied June 22, 2020

That's so great to hear! Thanks so much for taking the time to leave this review - don't hesitate to reach out to support if we can help with anything!

October 31, 2023

So far Smile.io is great! They have very thorough tutorials, customer service is top notch and I love the flexibility of the app. They even helped me develop a plan that works best for my in-person retail shop. Would highly recommend!

Mind's Eye Mystics
United States
11 days using the app
Smile.io replied November 2, 2023

We are so grateful 🙏 to have you as a merchant and really appreciate your kind review. 💛

Please reach out if we can help with anything else.

Cheers

The Smile Team 🤗

May 18, 2020

LOVE LOVE LOVE! I've been wanting to start a loyalty program for my store for a while now but the process of starting that always seemed daunting. I found Smile through the Shopify App Store and decided to give it a try and I immediately loved everything about it. It was so easy to set up and after launching the program today, I'm already getting great feedback from my customers. I can't wait to continue growing my store with Smile!

Blush Grove
Canada
11 days using the app
Smile.io replied May 19, 2020

That's amazing! Thank you so much for sharing this - we love hearing feedback like this! Feel free to reach out to support if we can help with anything! 💖

Take care & stay safe!

March 4, 2023

Have needed a hand with a few things and the Team have always helped out super quick on the chat area. As an e-commerce store owner who integrates numerous apps customer service and more importantly the support aspect is vitally important to me when deciding who to trust and use.

The Smile crew definitely tick this box for me!

PerthCoffeeExchange
Australia
11 days using the app
Smile.io replied March 5, 2023

Thank you so much for your kind words. We are so glad that our team has been able to help you out and that you put your trust in us 💛 We appreciate you taking the time to leave a review!

September 10, 2018

We started this app to hone in on some repeat customer business and really give back to the customers that have been with us from the start...

Could not be happier...seriously...The ability to reward has enhanced our customer relationships like nothing else.

Maggie helped us out with our migration from Big Commerce and settling into Shopify. She also got us right where we need to be with our plan. Thank YOu Maggie

Iron Bean Coffee Company
United States
11 days using the app
January 22, 2018

Looove this product, everything is easy understood and I cant wait to see the results.
A thing there could be great, is if, you made a description of what Rewards there is for the customers, so we (website-owners) could copy-paste it into a Page on our website (to give our customers more information of what this is, before they sign up for an account).
I hope you get my point ;-)
Pleeeease text me if you do this! Cause my english is not perfect and it will take me a lot of time to do it perfectly and professionaly!

5 stars for you!

Fighterscamouflage
Denmark
11 days using the app
September 2, 2023

Love this app, it's recommended for all businesses who want to do something for their customers.

Poke Verse LLC
United States
11 days using the app
Smile.io replied September 5, 2023

We appreciate and are thankful for taking the time to write this lovely review 💖

September 29, 2016

VERY Easy to start using! Can't wait to see how much it increases sales.

Beach Babe Swimwear
United States
11 days using the app
June 4, 2017

Perfecto! Its simple and easy to use, I can even name my points that awesome and so many options to add for cleints just endless oppertunity guys its must have it really added a little something to my shop thx smile io i just love you ...

Ad Mad
South Africa
11 days using the app
July 28, 2016

what a fun app! and awesome customer service!

Moo G Clips
United States
11 days using the app