Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,622)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

February 8, 2023

Lisa was great made it super easy to understand! Loved the service performed from Smile. Helpful on starting up!

The Firefly Box
United States
12 days using the app
Smile.io replied February 9, 2023

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩

Lisa - Smile Team ✨

February 17, 2017

very cool and useful app. it definitely helps out my conversions

Slender You
United States
12 days using the app
March 7, 2018

I think this is the #1 app shopowners should be using for discounts. No email opt-ins, no wheelio, but this reward program.

It was a 5 minute setup, the free plan has all the feutures you need, looks very, very clean on your webshop too.

I thought the integrations with fb sharing, email referral, tweeting and instagram follow would be slow and distracting customers to other pages, but it's not. It works perfectly fine and not distraction on both mobile and desktop.

I'll report in a month a new review about how the results it got me, a this is very easily trackable with the included analytics inside the app.

Thizzadizza
Netherlands
12 days using the app
December 23, 2016

Very easy to use app. I can foresee helping many stores get customers

Flyy Mart
Singapore
12 days using the app
November 13, 2022

Great experience with Customer Support! I could feel that everyone from Smile is keen to help. Awesome!

hanpoom-dev-test
United States
12 days using the app
Smile.io replied November 14, 2022

We appreciate your review and are so glad you had a great experience with our support team! We are happy to help you. Don't hesitate to reach out if you need anything else :)

October 4, 2022

Jade is awesome at responding and getting me the info I need quickly! Super fast response time and always has the answer.

Luxe Auto Concepts
United States
12 days using the app
Smile.io replied October 5, 2022

Jade is the best! Thanks so much for taking the time to leave us a review! 😍

Cheers,
Joshua - Smile Team 🧙‍♂️

November 4, 2023

Wonderful customer service from Jade! Not only did she help me with my inquiry lighting fast, but she also offered our small cafe a discount to help get the program going! The program itself has also been spectacular and our customers love it.

Melania's Gourmet
United States
12 days using the app
Smile.io replied November 5, 2023

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Jade 🤩

Don't hesitate to reach out if you have any questions! We're always here when you need us 💖

- Smile Team ✨

June 1, 2016

Loving this app so far!! Even the name meshes well with my business.:)

Carolina Cookies
United States
12 days using the app
May 12, 2017

I have been a customer for a short amount of time but I can say that the level of customer service I received is unparalleled. Plus, their product is fantastic!

If you want to see how it works for us: https://the-collectory.com/

Thecollectory
United States
12 days using the app
June 9, 2017

Best rewards program out there by a mile, the only downfall is the price for the basic package for people starting off is way off the scale at $59.00 per month.
I give it 5 stars for design and functionality, smile everyone this is top notch.

Phytomix
United Kingdom
12 days using the app