Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,502)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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User friendly and very helpful
Llevo poquito con mi ecommerce, y gracias a Smile he podido incorporar de forma fácil un programa de fidelización para mis futuros clientes. Es muy fácil de configurar. La recomiendo.
¡Muchas gracias por tomarse el tiempo para dejar una evaluación! ¡Agradecemos sus comentarios y esperamos poder ayudarlo a crecer! 🚀
Thank you so much for taking the time to leave a review! We appreciate your feedback and look forward to helping you grow! 💸
Joshua - Smile Team 🧙♂️
Great app! Super easy to install!
Amazing customer service from Jade! Quickly answered and she helped straight away! App is brilliant and has lots of features, highly recommend!
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Great way to have your customers engage with your store! I recommend using it to its full capabilities.
Very well engineered app, all what we were looking for in the loyalty program is available. Integration with our review app also working fine.
Excellent support by Larry and the team!
Thank you so much for your amazing review! We're really glad that we could help you to set things up, and looking forward to seeing your business grow! ❤️
So far the integration with my website has been smooth, although I am still in the testing stages and haven't gone live but I like what I have seen already, the only draw back will be the point system and cos of this I don't think I might be able to launch with it, the issue is, it is only the point(s) earned that is variable but the currency isn't variable so for example you can only edit ($1 = 1 point, 2 points, 10 points or 50 points etc) but what I really want to set up is ($10 = 1 point) that doesn't seem possible from what I have seen.
Update: I was able to sort this out via redemption (10 points will redeem $1), thanks a lot Nicole for reaching out.
Thanks for taking the time to leave a review. We really appreciate your feedback and are so glad that you had a smooth experience of installing Smile!
For the points per $1, we make it so that customers earn at least one point per dollar because we find it is easier for your customers to see and understand the value of your program when they earn a higher number of points. You can adjust how many points each reward "costs" in order to make those points worth higher or lower dollar values.
I have reached out to you personally via email to learn more about your business and provide 1:1 assistance in optimizing your program according to our best practices from over 100,000 loyalty programs!
I'm still setting up this app, and got some help on the chat from Larry who did a great job solving some issues. Can't wait to see how it helps with our customer engagement!
Thanks so much for the review 🌟Happy to hear live chat with Larry was helpful! We're excited for your launch and we're here to help you boost customer engagement 🚀
I tried a few loyalty apps before this and left them because they didn't have the features I wanted. This app has them all. The cost is based on a win-win scenario. Basically, the more subscribers you have, the more your business grows, and the more you pay Sweet Tooth. I'm perfectly fine with that. The support staff is very prompt and helpful. Sweet Tooth also has multiple articles on how to make the most of your loyalty program. All around a fantastic app and I look forward to growing my business with their assistance.
really good app easy to setup and feature rich.