Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,634)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer retention and increasing order values through its loyalty and rewards programs. They praise its user-friendly interface and customizable features that integrate seamlessly with Shopify POS. The customer support is noted for its responsiveness and effectiveness, making setup straightforward. Merchants appreciate the app's robust functionality and exceptional service, noting significant satisfaction with its long-term performance.
Refine
-
By rating
We had an issue with Smile where the birthday points weren't being added but Ezra was able to quickly and efficiently resolve this issue and keep me updated along the way.
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Ezra 🤩
The app is generally very easy to use with a decent UX, although Smile's customer service is incredible. Lynn has been very helpful and super responsive, assisting us with any errors that we've come across or questions we've had.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Amazing customer service! The team is quick to respond and super helpful. Shelby did a great job of helping us with our issue. Highly recommend!
So glad Shelby was able to assist you and thank you for your lovely review! :)))
Ezra was fantastic! Super helpful, clear, and patient in guiding us through resolving an issue with our site. His instructions were spot on and easy to follow—he even highlighted exactly where the problem was and how to fix it step-by-step.
Thanks to him, we had everything up and running in no time, and the Smile app is working perfectly now. Really appreciate the quick support and ...
Thanks for leaving a review! We agree that Ezra (!!!) is indeed excellent 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
I was working with Joana Jacome on trying to redeposit rewards for my customers and she was very responsive to show me how to do it. And problem solved!!
Love this company to reward loyalty to my customers!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Smile Team ✨
Support (Lynn and Jade) were super helpful. This app has been great for conversions.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Great service and excellent communication! Lynn was able to help us resolve our concern. Highly recommended!
Thank you for leaving this review! We are thrilled you had great service from Lynn.
Such an awesome app. I absolutely love it and would recommend it to every business owner.
Thanks for leaving a review!
Don't hesitate to reach out if you have any questions.
Smile Team ✨
several agents replied to my questions quickly very friendly and helpful even for a basic plan user...
Thank you for taking the time to review Smile! We really appreciate it 🤩
Don't hesitate to reach out if you have any questions. We're always here if you need us!
Smile Team ...
We just started using this app a few weeks ago, but their customer service has already been more than helpful! They were able to add a needed feature for us, to help streamline our workflow!! Thank YOU Smile!
We smiled reading this review! Thank you so much :)))