Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

November 21, 2024

Not seeing much response.

Leila Jewels
United States
About 2 years using the app
October 15, 2024

Easy to setup and customers love collecting and redeeming points.

Great and quick service provided by Hannah

KIN DOG GOODS
Indonesia
Over 5 years using the app
Smile.io replied October 18, 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Hannah 🤩

- Smile Team ✨

October 25, 2024

a good app for your store's customer retention

Golden Vape
United Kingdom
Almost 4 years using the app
Smile.io replied October 28, 2024

Thank you for your review! We appreciate you taking the time to leave it.

November 12, 2024

Andrea was quick to help and answer my questions regarding my account, and I appreciate her!

The Southern Loft
United States
About 2 years using the app
Smile.io replied November 14, 2024

We are so glad Andrea was able to assist you! Thanks for your lovely review!

November 15, 2024

Shelby was incredibly helpful and prompt, immediately knowing the answer! Smile is fortunate to have such an outstanding team member on their staff.

Vip Barber Supply
United States
About 2 years using the app
Smile.io replied November 16, 2024

We smiled reading this review! Thank you so much :)))

November 5, 2024

Great experience so far and nice people at Smile.

Shoe Lace Supply
United States
Over 2 years using the app
Smile.io replied November 8, 2024

Thank you for the 5 star review!

Smile Team ✨

November 7, 2024

The app is easy to navigate, you can tailor it to best suit your website, but some portion you won't be able to which is fine with me. But with their customer service is quick and helpful. Shelby has help me navigate and find out why my customer wasn't getting her point and I was able to adjust it and explain to my customer the reason why. I would recommend for others who want to start on loyalty program on their website.

Mystic Perfume
United States
Over 2 years using the app
November 25, 2024

The employees are very prompt and polite!

Gramina Konoplja
Serbia
Over 1 year using the app
Smile.io replied November 26, 2024

Thank you for your kind review :)

November 11, 2024

Karen was very helpful, patient and knowledgeable.

"Eye Am Nu" Designs & More
United States
About 2 years using the app
December 4, 2024

The Smile app is fantastic! - User friendly, and packed with incredible features and customization. The updates show that the developers are committed to improving the customer experience. We've utilized this app in our shop for a little over a year, and have seen positive ROI! We highly recommend enabling all of the apps features to maximize customer engagement.
Smile's customer support has always been responsive, helpful, and friendly - nothing short of outstanding! We highly recommend the Smile app for your customer loyalty needs!

Day Designer
United States
Over 1 year using the app
Smile.io replied December 6, 2024

Thank you for your kind words! We are so happy to hear that you'd highly recommend us - we look forward to watching your program thrive!