Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,686)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its loyalty and rewards features that boost customer engagement and retention. They appreciate its user-friendly interface, customizable loyalty programs, tiered rewards, and referral systems. The integration with Shopify is seamless, ensuring easy management. Its performance is reliable, and customer support is noted for being responsive and effective in providing assistance and resolving issues quickly.
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Just started using the app-- but customer service has been awesome! They immediately replied to my questions and walked me through what I needed to do to make the app work for my shop.
Thanks for taking the time to rate us 5 stars!
Smile Team✨
Jade from customer service was so kind and prompt with a response. She not only saved me time but frustration as well. She is a keeper!!!!
Thanks for leaving a review!
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Shelby was wonderful. Prompt, professional, and made sure to follow up to see if I had any further questions. Thank you!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Good app makes it easy to reward customers. Customer service is especially helpful and very responsive. Thanks to Cole for his help with my questions!
Thank you for your 5-star review! We are always happy to help!
Smile Team ✨
Shelby was amazing to work with as I set up my SMILE program—friendly, knowledgeable, and incredibly helpful every step of the way. She made the whole process feel easy and even fun. Five stars!
Thank you for taking the time to leave us this 5-star review! We're so glad that we could help☺️
- Smile Team ✨
The helpdesk team are really proactive and responsive.
Programme is fairly easy to set up and integrate
The missing star is because some features are not yet available inc but not limited to - being able to view invoices, being able to edit all assets available, some bugs in the system where uploaded content deletes itself.
Dont think the analytics are that straightforward yet or intuitive
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Thank you for your review and feedback. A member of our support team members has reached out via email to address this with you.
Smile.io is an excellent choice for businesses that want to enhance customer loyalty and drive repeat sales through a well-structured rewards program.
Thank you for your review - we really appreciate you taking the time to leave it!
Great app and our customers enjoy how easy it is to collect and redeem their rewards. It's fun to customize the features. Appreciate the excellent customer service as well.
Thank you for leaving this lovely review! We love that you're enjoying creating a custom and on brand loyalty program for your customers :)
A very competent team, always ready to help and always trying to find solutions. A very well-developed app that I would recommend! Keep up the excellent work!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Contacted support for help on how to export the data. Andreandana is really helpful, guide me by video. thankyou so much.
Thanks for leaving a review! We agree that Andreandana is indeed excellent 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨