
Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,904)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and repeat purchases, noting an increase in average order value through its loyalty program. It's easy to use, integrates seamlessly with Shopify, and supports customization across online and in-store channels. The customer support team is praised for its responsiveness and effectiveness in assisting with setup, customization, and troubleshooting.
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The support we have received from Smile has been outstanding! Any little issue we have come across or question we have has been dealt with in a kind and efficient manner. Shoutout to Shelby & Erin for the awesome help we received recently!
Thank you for taking the time to leave us this review! We're so glad to hear that you had a great experience with Shelby & Erin 🤩
Looking forward to continuing to support ...
Erin was amazing.
She emailed me just a few minutes after I had sent my query. She provided detailed instructions on how to create another way to redeem points.
I´ll definitely reach out to her if I need to change the settings of our rewards program in the future.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
The app works great, and if you aren't changing your store a lot then, you won't have any issues. Customers also love having a rewards system!
So glad that you and your customers are loving the rewards program! Thank you for this lovely review.
I was having issues with the app and emailed customer service. Honestly, I never expected to receive a response, but 5 minutes after I emailed, I got a response from Shelby and she was so helpful and thorough. Turns out the error was on our end, but the customer service was great.
Thank you so much for the kind words! 💛 We're thrilled to hear Shelby was able to help so quickly and thoroughly — we’re lucky to have her! Don’t hesitate to reach out again ...
Amazing customer service from Hannah. Smile works WITH small business - not against which is amazing these days. Appreciate all you guys do!
Thank you so much for your review! We think Hannah's pretty amazing too 🤩
Don't hesitate to reach out in the future if you ever need anything!
- The Smile Team ✨
Smile.io staff are kind and helpful. Answered all of my questions promptly and accurately. The knowledgeable, helpful staff made migrating from our previous loyalty program a breeze. Special thanks to Lisa and Angie for your patience and help!
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
Customer support has always been quick to respond and help us out over the years. Thank you Andrea!
Thank you so much for taking the time to leave this review 💖 It's always a pleasure assisting you!
- Smile Team✨
Great customer service. Shelby was very knowledgeable and kinds. The app is easy to navigate. Wish I could change the name of the loyalty program and look of it without upgrading though.
Thanks for leaving us a 5-star review!
Don't hesitate to reach out if you have any questions.
Smile Team ✨
We’ve been using Smile for our rewards program for over a year now, and I couldn’t be happier with the service. The customer support is exceptional—they consistently resolve any issues and respond to my inquiries quickly. A special shout-out to Erin, who went above and beyond in helping me with a recent discount issue. Her responsiveness and helpfulness truly made a difference. Highly recommend ...
Thank you so much for taking the time to leave this review 💖
Our customers like getting pew pew points, overall I've been very happy with smile.
Thank you so much for taking the time to leave this rating! We really appreciate it 💖
Smile Team ✨