Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,634)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and increasing order values through its loyalty and rewards programs. They praise its user-friendly interface and customizable features that integrate seamlessly with Shopify POS. The customer support is noted for its responsiveness and effectiveness, making setup straightforward. Merchants appreciate the app's robust functionality and exceptional service, noting significant satisfaction with its long-term performance.

January 25, 2022

Good, we have been using smile.io for a while now and we would recommended for other small online business .

Elsie's Luxury Cards
United Kingdom
About 2 hours using the app
Smile.io replied January 25, 2022

Amazing to hear that you would recommend us to other small businesses! We're here to help as many small businesses as we can, so the more that hear about us, the better. Thank you for that! 🙂

November 7, 2023

5 star customer service. Lisa was able to quickly answer my question and confirmed my suspicion.

3 stars because smile.io does not currently offer a way to exclude a collection from point redemption. The solution is clunky - create a collection that does not include those items. That works but is not ideal

Christine Ann Nicols
United States
About 1 hour using the app
Smile.io replied November 9, 2023

Thank you so much for taking the time to leave this review and share your feedback with us! We are always looking for ways to improve and value your thoughts and ideas 🙌

We'll be here if there is ever anything else we can help you with 😊

- Smile Team✨

December 7, 2016

Really easy to set up. Excited to start this rewards program.

Unumsunglasses
United States
About 1 hour using the app
July 7, 2017

I like it! Easy to use. However I wish the free version offered more customization.

Alandalie Boutique
United States
About 1 hour using the app
April 15, 2022

Belle application. on y trouve un programme de référencement tip top. le tout bien synchronisé et en accès direct sur mon site.

Moksha Soul Drink
France
About 1 hour using the app
Smile.io replied April 16, 2022

Merci beaucoup! Nous savons que le référencement est important pour les magasins et nous voulons que notre application vous aide à réussir 💪

February 28, 2017

Pretty good app, easy to use for the most part.

Flipside Jewelry
United States
About 1 hour using the app
September 22, 2016

about to start using the app we will see

Double Bounce
United Kingdom
42 minutes using the app
February 11, 2022

First time downloading the application and staff was prompt with responding to and answering all my questions.

Country Gal Thrift
United States
41 minutes using the app
Smile.io replied February 11, 2022

Thanks so much for taking the time to leave us this review ✨

August 7, 2022

Easy to Install and Use. Just started using the app so I will review it again after I have had more time to see it function.

Bonded By Loyalty
United States
21 minutes using the app
Smile.io replied August 7, 2022

We are so glad that Smile has been easy to install and use! Thanks so much for taking them time to leave a review, we really appreciate it :)

January 18, 2018

Hi Everyone,
I just installed the app and i got some assistance from stuart and thus far it is going well. It isn't too hard to setup at all and staff helped me out with my questions. Best of luck to everyone else

Gamerstwist
United States
21 minutes using the app