Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,664)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

May 20, 2024

We have had nothing but great experiences with the app! The customer service is exceptional. Karen was so incredibly helpful, fast and easy to work with!

Polished Prints
United States
Over 1 year using the app
Smile.io replied May 24, 2024

We are so glad you found Karen to be helpful (we think she's great too!) We are looking forward to watching your program thrive!

March 26, 2024

This app is great. Works well for what we currently need with social media and reviews reward. We had an issue with one of our other apps and support was great in fixing the issue.

Primal Elements
United States
6 months using the app
Smile.io replied April 1, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions about how to use the program more! 💖

- Smile Team ✨

June 25, 2024

Customer service is so helpful in setup and troubleshooting. We just launched, but very excited to see how this helps grow our business.

Resort to Style
United States
26 days using the app
Smile.io replied June 26, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa & Shelby - Smile Team✨

February 5, 2024

It's working out fine - the customers seem to know what they're doing too

Blue Horizon Blood Tests
United Kingdom
Over 1 year using the app
Smile.io replied February 7, 2024

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

April 30, 2024

Lisa provided great service. She was super quick, helpful and friendly!

Hunter Pet Store
United States
Over 4 years using the app
Smile.io replied May 2, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

February 7, 2024

Jade was extremely helpful with adding the App to my checkout on Shopify. I really appreciate the support!!

Fourth and Main on Laurel
United States
About 3 years using the app
Smile.io replied February 9, 2024

So glad to hear Jade was able to help you with adding Smile to your checkout experience!

If you need anything else, we're happy to help 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

March 19, 2024

Excellent customer service from Jade with updating our rewards program to ensure we can continue to bring this service to our customers. Happy to be a loyal user of Smile!

Charlie and Fox
Australia
Over 2 years using the app
Smile.io replied March 21, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ Jade & The Smile Support Team ✨

February 27, 2024

Great app all around - mature but modern. So easy to configure and integrate, full of well-thought-out features. Excellent support too! I've used it on many client stores over the years.

Cara & Co Craft Supply
Canada
7 months using the app
Smile.io replied February 28, 2024

Thank you so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ The Smile Support Team ✨

Edited January 15, 2025

Shelby was very patient and very helpful, directed me to exactly what I needed. Thanks Shelby!

Updated to add: Lynn was attentive to my needs and got everything sorted out quickly!

Preggy Plus
Trinidad & Tobago
Over 2 years using the app
Smile.io replied December 13, 2024

We smiled reading this review! Thank you so much :)

July 3, 2024

Lisa is amazing she help me with everything and more.

XIA LUXE
United States
9 months using the app
Smile.io replied July 6, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨