Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,957)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customer engagement and loyalty programs, noting its user-friendly interface and customizable features like points, rewards, and tiers. Integration with Shopify and Omnisend is seamless, and the customer support team is praised for their responsiveness and effectiveness. Merchants find it valuable for increasing repeat purchases and enhancing customer loyalty.
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I had a question about my plan and Joana was very helpful and explained in detail my answer. I appreciate her quick response and friendliness. Thank you for a great app that my customers love
Thank you for taking the time to leave a review and for all of the kind words! We're happy to hear that you and your customers are enjoying Smile.io 💖
Shelby - Smile Team ✨
Positive reviews MUST be fake. This is TERRIBLE! I watched as 6 people signed up for my rewards program yesterday and not one is in my database now. This thing sent them a confirmation email, they went to spam folders. It gives a code that you then have to go back to the website to be added to my reward program. When they clicked the link - it gave them a 404 error. I just checked and it is now ...
We're really sorry to hear that you've had issues getting your program set up correctly. Our team have reached out to help get this resolved for you, but please let us know ...
New to the app but so far it's been great!
Easy to set up and use with many options.
Support has been amazing
Thank you so much for taking the time to leave this review!
We really appreciate it 💖
Don't hesitate to reach out if you have any questions,
Smile Team ✨
Lynne quickly answered my query and explained things so easily. Loved the visual aids! Now I can create coupons confidently.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
I had a query about API, the team were very helpful and guided me quickly to solve my issue.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
- Smile Team ✨
Being billed after i cancel the subscription!
Thank you for sharing your concerns with us! A member of our billing team has already reached out to you and resolved the issue.
Super support!
Thank you for this review!
Very responsive and helpful! I have recently re-vamped my plan and they were very helpful in navigating best practices for best results :)
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Smile is great and we've been using it for years. Jade from customer service helped me resolve an issue and we're happy with everything! Thanks Smile Team and Jade!
Thank you for this lovely review - we think Jade is great too! :)
App is very user friendly, good customer support
Thank you for your lovely review!