Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (3,981)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty program that boosts customer engagement and repeat purchases. It's user-friendly with customizable options, seamlessly integrates with Shopify and Shopify POS, and offers reliable performance. The customer support is exceptional, with a responsive team that ensures merchant satisfaction and effective app usage. This app is valued for enhancing shopping experiences and fostering customer loyalty.

July 5, 2024

Brandon did an excellent job sharing the path to update my app settings to acheive what I wanted to do with our Rewards program settings. Thank you for the excellent help, concise and spot on.

All Star Case Breaks
United States
Almost 2 years using the app
Smile.io replied July 6, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need ...

July 23, 2024

It is an amazing rewards programs and my customers love and I love the fast and quick response whenever I run into any issues. Smile customer service is amazing

Arifa's Boutique
Canada
Almost 2 years using the app
Smile.io replied July 25, 2024

Thank you for your lovely review! We really appreciate you taking the time to write it. We are so glad that both you and your customers are getting enjoyment out of the ...

July 22, 2024

We've been using Smile for about 3 years now and haven't had any major issues. It's fairly easy to use and tech support is always quick to respond if we ever have any questions.

Miami Fitwear
United States
Over 3 years using the app
Smile.io replied July 25, 2024

Thank you for leaving this review - we appreciate it! We are so glad to hear our Technical Support team are quick to help you with any questions.

Edited March 11, 2025

Great app! Using for both POS and Online, making things easy for rewarding customers!

Freed's Bakery
United States
Almost 5 years using the app
Smile.io replied July 6, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need ...

October 16, 2024

I had a query about API, the team were very helpful and guided me quickly to solve my issue.

BELIER
United Kingdom
About 3 years using the app
Smile.io replied October 18, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

- Smile Team ✨

November 21, 2024

This app is an easy to use way to drive further sales. The customer assistance is amazing!

Blink Tea
Canada
About 2 years using the app
Smile.io replied November 22, 2024

We smiled reading this review! Thank you so much :)

March 4, 2025

Great customer service!

Dear Delaney Boutique
United States
About 1 month using the app
Smile.io replied March 6, 2025

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

July 5, 2024

I needed quite a bit of help during setup and the customer service team was very helpful. Time will tell how the app performs for us, but so far so good.

The Eczema Company
United States
3 months using the app
Smile.io replied July 23, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Edited January 8, 2025

Working with Joana has been a great experience. She has a very understanding disposition and she was able to solve my concerns.

Shedavi
United States
Over 5 years using the app
Smile.io replied August 20, 2024

Thank you so much for taking the time to leave a review! We really appreciate it 💖

Angie and the Smile Team ✨

September 3, 2024

Good platform easy to use for us and customers
Customer service are very helpful especially Joana!

oneselfwellbeing
United Kingdom
Over 2 years using the app
Smile.io replied September 4, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖