Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,384)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and boosting order values through its loyalty and rewards programs. Its user-friendly interface and easy setup, along with features like loyalty landing pages and visible points on product pages, are particularly appreciated. The app is noted for its reliability and minimal oversight needs. Customer support is frequently praised for its responsiveness and effectiveness, with some staff members receiving commendations for personalized service.

June 15, 2023

The customer service is excellent! Nicole and Andrea were super helpful in guiding me through the set up. They patiently answered all my questions!

Rock 'N Karma
Canada
3 days using the app
Smile.io replied June 15, 2023

We appreciate your kind words and are so glad you enjoyed our service. Thanks so much for leaving a review. Don't hesitate to reach back out if there is anything else we can do for you :)

May 30, 2020

I really like this app. It has a nice customer experience. The membership to get all of the perks is a little steep though

Cellar Door Plants
United States
3 days using the app
Smile.io replied June 2, 2020

Thank you so much for your review and feedback! We really appreciate it! 💖

July 7, 2019

Great, easy to use app. Step by step guides and easy explanation of process. Can't wait to see how much it helps our sales.

Design Time Gifts N Craft
United States
3 days using the app
Smile.io replied July 9, 2019

Thank you for the five-star review! 😄

March 3, 2017

Everything we need it to be. We love Sweet Tooth at FD Industries!

Fd Industries
United States
3 days using the app
February 23, 2017

LOVE IT .. SO EASY TO SETUP!!

Fitnessthreadz
Australia
3 days using the app
October 23, 2016

Nice app with awesome ease of use

Bazareta
Saudi Arabia
3 days using the app
July 3, 2017

Real easy to setup and manage. Love that I now have a reputable rewards program hooked up. I also like the ability to give a customer facing name to my "sweet" points.

Zedcaps
United Kingdom
3 days using the app
January 21, 2022

Easy and fast setup. I was up and running...and had a customer earn enough points for a reward within a few hours of setup! The online help staff with Smile is very friendly, fast, and accurate. Will recommend to other business owners!

BHN
United States
3 days using the app
Smile.io replied January 21, 2022

🙌 Congratulations on your first redemption! Early rewards are the best 👏

And thanks for your kind words about our team - be assured that we've passed them on :)

November 6, 2018

It seems very nice app, I hope it will do the job.

Now I have to fill other 50 characters. Blah blah blah :D

7pluto
Slovenia
3 days using the app
April 23, 2022

So far so good! We signed up a few days ago and have been working to get our customers using the new system. It's relatively easy to understand and customize, and I've had two sessions with their help team to sort out little confusions on my part.

Yarns Untangled
Canada
3 days using the app
Smile.io replied April 23, 2022

We are so happy you are enjoying Smile so far 🤗 and happy to hear that it has been easy for you to use and customize! Thanks for leaving a review!