Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,489)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

August 1, 2023

I have only just installed it and about to launch. The set up was easy but I had one issue I wanted to check. I used the chat service and Nicole answered and sorted my query out within 5 minutes. Great service. It's good to know that customer service is quick when you have new apps to master. Thank you so much Nicole

The Wrinkly Elephant Company
United Kingdom
5 days using the app
Smile.io replied August 3, 2023

Thanks so much for taking the time to leave this review! We are so glad that you found Smile easy to set up and have had a great experience with our support team! Please don't hesitate to let us know if there is anything else we can help you with 😊

✨ The Smile Team

June 23, 2022

Great features and fast customer support responses. I found it really easy to set up and customize!!

Jay Cactus
United Kingdom
5 days using the app
Smile.io replied June 23, 2022

Thank you for your kind review! It was a pleasure assisting you today :)

June 3, 2016

Super excited about this app. I've been looking for something like this forever!

Pwhusa
United States
5 days using the app
October 22, 2018

Hell Yeahhhh ... This rewards program is awesome .. Generating LOTS of customer interest and interactions .. Even with just using the full features of the free plan we have generated a handful of sales and its only been live on our site for 3 days .. Cant wait to tinker with this and can not see any reason not to go for the paid option soon to utalise even more great features ..

Rock n Romance
United Kingdom
5 days using the app
September 15, 2016

This looks awesome from www.extri-uk.com

Extri
United Kingdom
5 days using the app
May 14, 2018

I am normally very lazy to write reviews but after starting to use this amazing app, I felt I really had to. It's simply a Great app! It's a very powerful marketing tool. Super easy to use and amazing customer service. Overall, I'm really impressed! Highly recommended!

Handy Treat
Mauritius
5 days using the app
November 1, 2023

Great customer service!

Glowstore
Australia
5 days using the app
Smile.io replied November 2, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖



Smile Team ✨

March 8, 2023

Easy to use and great customer service! The free plan is awesome, and they are good on customer privacy too, which is super important for us

Thistle & Sprig Tea Co.
United States
5 days using the app
Smile.io replied March 8, 2023

Thanks so much for taking the time to leave a review! It was lovely assisting you today <3 -Jade

February 27, 2017

Great app! Super useful for gaining and retaining customers!

Dashing Beard Co
United States
5 days using the app
September 9, 2019

Great Rewards app! Easy to naviagate through the Dashboard. I love the optional Customization settings.

The Golden Dandelion
United States
5 days using the app
Smile.io replied September 9, 2019

Thank you for the five-star rating! Our design team will be happy to hear that you've found it easy to navigate. 😃