Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

September 15, 2022

I love this app and any time I have contacted support they are always very helpful! My customers are enjoying using their rewards both in store and online!

Remedy By Jess
United States
About 8 years using the app
Smile.io replied September 16, 2022

Thank you so much for taking the time to leave this lovely review 🙌 It was great chatting with you & we're so happy to hear your customers are loving Smile too 🤩

💖 Lisa

July 16, 2016

Best loyalty program we have used!

Vaquatics
United States
About 8 years using the app
July 12, 2016

Use sweet tooth for our site lololids.com great way to boost sales and reward loyal customers!

Lolo Lids
Canada
About 8 years using the app
Edited October 16, 2024

Fantastic experience with the customer service team! Any questions I had were answered quickly, and they made sure I understood all the benefits of the program. It’s clear they genuinely care about providing a great customer experience. Highly recommend!

One Love Organics©
United States
About 8 years using the app
Smile.io replied November 25, 2020

Thank you so much for your review and for sticking with us for so long 💖

September 1, 2016

Allowed us to launch our new rewards programme ClimeMET Rewards which our customers love, so thank you

Climemet
United Kingdom
About 8 years using the app
May 11, 2016

Super easy to set up - I can't believe it really. Now, I'm just hoping my customers will use it and like the rewards we're giving them.

Dr Cowans Garden
United States
Almost 8 years using the app
Edited September 14, 2024

Smile is a great app for reward points! Set up was easy and it only took a minute to import my coupon codes for the discount rewards. I downloaded other apps for loyalty reward points but they do not have the option to follow social media pages for extra points. I can't wait to see the results.

Boutiquedandelion
United States
Almost 8 years using the app
Edited January 29, 2019

Great app, especially the free version. Lots of functionality and looks very sleek. Much better than other reward apps available.

Slingaholics
United Kingdom
Almost 8 years using the app
October 14, 2016

great little app, my customers really respond well to it.

Mrssnufflebean
United Kingdom
Almost 8 years using the app
December 6, 2023

Brandon was quick to reply and solved my problem 100 percent. He is outstanding with regard to customer service.

The Avenue Stained Glass
United States
Over 7 years using the app
Smile.io replied December 7, 2023

Thank you for your kind words we really appreciate it. We pride ourselves on our customer service and are delighted you got a great response.

Cheers

The Smile Team