Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,637)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.
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Their customer service is superb and the app is very good!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
- Smile Team ✨
Positive reviews MUST be fake. This is TERRIBLE! I watched as 6 people signed up for my rewards program yesterday and not one is in my database now. This thing sent them a confirmation email, they went to spam folders. It gives a code that you then have to go back to the website to be added to my reward program. When they clicked the link - it gave them a 404 error. I just checked and it is now NOT LIVE on my website even tho it's showing in the Shopify store. Waste of time. Customer support is useless.
We're really sorry to hear that you've had issues getting your program set up correctly. Our team have reached out to help get this resolved for you, but please let us know if there's anything else we can do to help in the meantime.
A really easy to use app, with a simple set up which looks great! Amazing support team too. Hannah was really helpful at assisting us and answered all of our questions. Really recommend!
Thank you for this lovely review, I really appreciate it and hope you continue to enjoy the app
- Hannah :)
Cole from support really help me solve my issue
So pleased Cole could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖
The app support team is very good, and very helpful with setting up and optimizing your program. There's tons of resources they provide to help you set up your program in the most effective way possible.
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Perfect app and great support when you have questions!!
Thanks for dropping in to leave a review! Glad you were able to get the help you needed 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
Customer service is excellent. Program is working great. My customers love this rewards program!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Andreandana was very helpful and resolved our problem quickly, thank you so much!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
We moved from another app to Smile. We have been avoiding to do this for years before because Smile doesn't offer point expiry on the basic pricing tiers, but the whole app is very well done and the interface is excellent so it was worth the change. It feels like a very steady and solid app, and the support from David was quick and responsive when we migrated from the previous app.
Thanks for leaving a review!
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Joana was very friendly while helping to resolve my issue and managed to get everything sorted very quickly :)
Thanks so much for leaving us a review! We are so glad to hear that you found Brandon's support to be great 🙂
Don't hesitate to reach out if you have any questions. We're always here when you need us!
- Smile Team ✨