Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,665)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

Edited September 27, 2024

Exceptional customer service that has willingly accommodated our changing needs over the years. Smile is highly supported, and feature-rich. However, we value customer service above all else, and we have always been supported by this team.

Camille Beckman
United States
Over 8 years using the app
December 15, 2023

Reached out to support for an issue and received quick and friendly service!

Sweetapolita™
Canada
About 8 years using the app
Smile.io replied December 17, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Edited September 1, 2016

Good till now! www.vangovapes.com has a great points program!

Vangovapes
Canada
About 8 years using the app
Edited June 10, 2024

As always Smile is amazing to work with. Joshua was kind, helpful, professional, and extremely personable. Felt like I was hitting up a buddy for some help and he was more than happy to do all he could. Our customers love our rewards system but I love working with companies who take care of their customers and Smile is definitely that.

2023 Update: Smile is still out here killin' it. Angie helped pull manual reports for us on a weekly basis over a 9-week program we ran. The team truly goes above and beyond - thank you Angie!

Death Wish Coffee Company
United States
About 8 years using the app
Smile.io replied August 10, 2021

Oh my goodness, thank you SO much! 😭 I always enjoy chatting with you, Kelly! You've made my year 💖
As always, reach out anytime! Happy to help!
- Tess

March 30, 2015

Very impressive customer service, had a problem with setting up the badge but Mike resolve it in no time despite i am yet a 'paying' customer.

Thumbs up...

Little Cherry
Singapore
About 8 years using the app
September 15, 2022

I love this app and any time I have contacted support they are always very helpful! My customers are enjoying using their rewards both in store and online!

Remedy By Jess
United States
About 8 years using the app
Smile.io replied September 16, 2022

Thank you so much for taking the time to leave this lovely review 🙌 It was great chatting with you & we're so happy to hear your customers are loving Smile too 🤩

💖 Lisa

July 16, 2016

Best loyalty program we have used!

Vaquatics
United States
About 8 years using the app
July 12, 2016

Use sweet tooth for our site lololids.com great way to boost sales and reward loyal customers!

Lolo Lids
Canada
About 8 years using the app
April 10, 2017

This app is wonderful!! My favorite feature is that all our customers are known, even if they have created an account or not. That way when they do go back and create an account all their prior purchases automatically get added so you don't have to do it manually! We have had great success with our customers using this app!

Ivy City Co
United States
About 8 years using the app
January 23, 2017

Great App, so easy to use and support is great! This has boosted sales on my website www.stickershop.co.uk

Stickershop1
United Kingdom
About 8 years using the app