Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,566)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

November 17, 2016

so far the experience has been great. easy to setup and the layout is sleek and simple as well. fit perfectly on my site.

The Brick Boutique
United States
5 days using the app
April 25, 2023

Still working through the app functionality but the customer service team is responsive and extremely helpful!

doosra
United States
5 days using the app
Smile.io replied April 26, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! We are happy that our support team has been able to offer assistance 😊

Smile Team ✨

February 24, 2017

Very user friendly, great feature

Island Son
Canada
5 days using the app
December 13, 2022

Just installed Smile and my customers in the store are already loving the program.
I had a few issues with getting the App installed on the POS terminal and worked with Nicole Miles who showed so much patience in working through the issue with me and helped me resolve the Setup issue to my great satisfaction. Great customer service Nicole!

This Is It Hair World
United States
5 days using the app
Smile.io replied December 13, 2022

It was great chatting with you today, and I'm so glad that we could get you all set up on your POS. We really appreciate you taking the time to leave a review. Don't hesitate to reach out if you need anything else!

💛 Nicole & the Smile team

January 11, 2020

Incredibly easy to launch this feature onto your site. Download, choose color theme & name of program, choose program(s), launch, DONE.

PIER AURA
United States
5 days using the app
Smile.io replied January 15, 2020

Hey there! Thanks so much for your review 💖 Glad to hear that you were able to get everything setup easily!

January 9, 2024

muy buena app

Detuftingrugs
Spain
About 1 hour using the app
Smile.io replied January 11, 2024

Muchas gracias por tu amable reseña, realmente lo apreciamos.

El equipo de Smile.

October 6, 2016

This Shopify app is really great allowing customers to gain reward points for future use. Our customers love it.

Divabby
United States
5 days using the app
October 2, 2016

To be honest, this is by far the best app on Shopify App Store!

3arab
Lebanon
5 days using the app
June 23, 2016

Easy to set up and learn. Graphics are great. Can't wait to see how this helps our online store. www.bugbitething.com

Bug Bite Thing
United States
5 days using the app
Edited August 19, 2023

I've only just started using Smile but so far I am LOVING IT. It was so easy to set up and the customer support has been PHENOMENAL. Joana on the support team has been especially helpful. I highly recommend Smile.

Fam Botanicals
United States
5 days using the app
Smile.io replied August 17, 2023

Thank you so much for your kind review we really appreciate it. 🙏

Please let us know if there is anything else we can do to help.

Cheers

Joana - The Smile team 💛