Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless Shopify integration, and effective loyalty features like point collection and redemption. Many have seen increased sales and are satisfied with its performance. The customer service is noted for its quick response and personalized approach. While the pricing is deemed fair, some merchants wish for more features at lower cost tiers.

January 23, 2021

Easy app to use and I am happy to use it for my brand. I look forward to growing my loyal customers with this app.

Habits of A Goddess
United States
5 minutes using the app
Smile.io replied January 24, 2021

Thanks so much for the review 🌟So happy to hear how easy Smile has been to use, and here's to loyalty boosted growth in this new year 🍾

August 31, 2016

Awesome and it does a great job for free!

Emz Blendz
United States
5 minutes using the app
December 7, 2022

Easy to set up, very user friendly. Unlike some apps I don't need help with this it just as simple as naming and going

Say It Back Tee's
United States
5 minutes using the app
Smile.io replied December 7, 2022

Thank you so much for taking the time to leave us this lovely review! It's very appreciated 💖

Lisa - Smile Team ✨

April 18, 2022

Easy to install and customize.. looking forward to playing around with it some more before making a final review.

Pearl + Creek
Australia
5 minutes using the app
Smile.io replied April 19, 2022

Thank you so much for taking the time to leave us a review! Don't hesitate to reach out if we can help with anything throughout the setup process :)

June 8, 2020

Just started using the app.. Really straight forward and seems super easy. Looking forward to see the end result

Noble Reefs
United States
5 minutes using the app
Smile.io replied June 16, 2020

Thank you so much for the 5-star review!😄

August 10, 2021

easy set-up. important for me to be able to import customer info from another program. I'm optimistic...

Cards By Anne
United States
4 minutes using the app
Smile.io replied August 12, 2021

So glad that you found the setup easy. We know that you've got a lot to juggle as a small business owner, so we always strive to make things easy for you.

August 24, 2016

Exactly what we was looking for! Brilliant and easy to use loyalty plan for customers.

Allstarsdirect
United Kingdom
4 minutes using the app
October 16, 2016

Impressed with how easy it was to set up program.

Dreamz Etc
United States
4 minutes using the app
April 14, 2016

Just set this up! Looking forward to offering to my clients. So easy to set up, a few clicks and you're done!

The Too Cute Boutique
United States
3 minutes using the app
June 19, 2016

Loving this app. So easy to install and customise :)

Saucy Ladies Intimates
Australia
3 minutes using the app