Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,560)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

October 20, 2017

This is the first time to use app for my story.I wanna thanks for this great app.Everyone can use..easy to use.Thanks again

Myaffiliatename
Greece
4 days using the app
March 28, 2023

Awesome help from the Help Center people.
A little limited on the Starter Plan (paid), but ok for basic needs.

ADAMUS
Portugal
4 days using the app
Smile.io replied March 28, 2023

Thanks so much for taking the time to leave a review! It was a pleasure helping today :) -Jade & The Smile Team

April 20, 2023

So far it looks like a super nice app.
However, I hope that in the very near future they can make a language option in Danish so my customers can read everything in Danish

MediePrint ApS
Denmark
4 days using the app
Smile.io replied April 20, 2023

Thank you for taking the time to leave a review and share your kind words and feedback, super happy I could assist today ❤️ - Jade & The Smile Team <3

February 18, 2022

nice adaffgadfadcvfcvrgefhsfhfgaergrgadgafgfgzcbvzgfdgzcvzcvzfgfbvbxzvbsfbzcvbfbsfbvbxzvbzcbfbfbfzfbzf

otopartsnoil
Indonesia
4 days using the app
Smile.io replied February 19, 2022

Thanks so much for taking the time to leave us this review 😅 Please do not hesitate to reach out to help@smile.io - we are always an email away! 🙌

June 30, 2023

It was very helpful with prompt responses. Solved my issue in less time than I originally planned. Joana was a great help.

Infinite30
United States
4 days using the app
Smile.io replied June 30, 2023

I'm so glad we were able to help you and will pass on your kind words to Joana.

Best regards

The Smile Team

Edited January 2, 2017

Excellent, excellent app. I've tried all of the customer relationship apps available for Shopify, and nothing comes close to being as thorough and well implemented as Sweet Tooth. It's been on my shop dappernotes.com for a bit now, and the response is already great.
Plus: you can't beat a thoughtful pricing model like this one: if you have enough active customers, then the monthly fee is a drop in the bucket to keep them coming back.
Finally: the customer service response is AMAZING. And when it comes to putting anything on my website, having a product with a real dedicated team makes all the difference in the world.

Hebrew Type
United States
4 days using the app
October 15, 2016

Great app...easy to get ready...thumbs up for sweet thooth

Car Lighting Source
Canada
4 days using the app
June 9, 2021

Very easy to setup and start building a loyalty program. Nice and knowledgable support as well. Great app.

Little Book Monsters
Canada
4 days using the app
Smile.io replied June 9, 2021

Thank you so much for the review! So glad to hear you found it easy to setup your loyalty program with Smile.

April 13, 2022

Very easy to set up. Nicole from customer service was wonderful and so helpful. Highly recommend this app!

blush+berry
United States
4 days using the app
Smile.io replied April 14, 2022

Thank you so much for leaving us this lovely review! We agree - Nicole is the best 😄

February 14, 2022

Beautifully designed app with lots of functions to engage your clients. Keeps your Shopify website looking professional & tidy after installation. 10/10.

Livv Activewear
South Africa
4 days using the app
Smile.io replied February 14, 2022

Thank you for the kind words about our application's professional appearance - we're so glad you feel that way 🥰

Yours in Service,

Smile Support Team