Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,559)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

March 4, 2017

Very user friendly, sets you up so for success

Stevie Rep Mlosefa
United States
3 days using the app
May 11, 2020

Easy to set up and use! Awesome way to reward our customers and promote brand loyalty. Customer service is top notch as well. Highly recommend!

Ceramic Pro Canada
Canada
3 days using the app
Smile.io replied May 11, 2020

Thanks so much for your lovely review 💖 We're so glad to hear that support was able to help!

June 15, 2023

The customer service is excellent! Nicole and Andrea were super helpful in guiding me through the set up. They patiently answered all my questions!

Rock 'N Karma
Canada
3 days using the app
Smile.io replied June 15, 2023

We appreciate your kind words and are so glad you enjoyed our service. Thanks so much for leaving a review. Don't hesitate to reach back out if there is anything else we can do for you :)

May 30, 2020

I really like this app. It has a nice customer experience. The membership to get all of the perks is a little steep though

Cellar Door Plants
United States
3 days using the app
Smile.io replied June 2, 2020

Thank you so much for your review and feedback! We really appreciate it! 💖

July 7, 2019

Great, easy to use app. Step by step guides and easy explanation of process. Can't wait to see how much it helps our sales.

Design Time Gifts N Craft
United States
3 days using the app
Smile.io replied July 9, 2019

Thank you for the five-star review! 😄

March 3, 2017

Everything we need it to be. We love Sweet Tooth at FD Industries!

Fd Industries
United States
3 days using the app
February 23, 2017

LOVE IT .. SO EASY TO SETUP!!

Fitnessthreadz
Australia
3 days using the app
October 23, 2016

Nice app with awesome ease of use

Bazareta
Saudi Arabia
3 days using the app
July 3, 2017

Real easy to setup and manage. Love that I now have a reputable rewards program hooked up. I also like the ability to give a customer facing name to my "sweet" points.

Zedcaps
United Kingdom
3 days using the app
January 21, 2022

Easy and fast setup. I was up and running...and had a customer earn enough points for a reward within a few hours of setup! The online help staff with Smile is very friendly, fast, and accurate. Will recommend to other business owners!

BHN
United States
3 days using the app
Smile.io replied January 21, 2022

🙌 Congratulations on your first redemption! Early rewards are the best 👏

And thanks for your kind words about our team - be assured that we've passed them on :)