Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,489)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

April 8, 2016

My customers are going to love this app,and so do I. Very easy to set up. Thanks

Buckbuddy
United States
1 day using the app
January 20, 2021

The support team is really nice, they enabled the API feature for me so I wouldn't have to pay $599. These guys are the best, and they understand my problem. They did not try to rip me off like other apps, indeed. Now I will always use smile for my other brands too!!!!

Harford Road Liquors
United States
1 day using the app
Smile.io replied January 20, 2021

Thanks so much for the review 🌟So happy to hear we were able to help you get the most out of Smile and you received the support you needed from our team!

August 17, 2022

Smile was the third loyalty app that I downloaded to try in my shop and it's the GREATEST!!! I had one quick question and Joshua was f**king amazing and offered the best customer service (and laughs) that I needed this morning.
This app is the best one that I have found yet, I highly recommend and the customer service is above and beyond! Happy AF with Smile :)

AromaSarapy
Canada
1 day using the app
Smile.io replied August 17, 2022

Thank you so much for my favorite review of all time! 😍 You yourself are also quite amazing, and I thoroughly enjoyed our chat! Glad I was able to assist and elated to hear that Smile is rocking the Casbah! 💪 A real pleasure chatting today my friend! 🌈

Cheers,
Joshua - Smile Team 🧙‍♂️

June 16, 2017

Incredibly easy to set up! A very powerful rewards program that is free and easy to set up. What's the catch!? highly recommend it!

Sex Toy Depot
Canada
1 day using the app
June 1, 2021

I used this App to get in touch with customer and increase my conversion. It was very helpful and free as well :)

Dein Grinder
Germany
1 day using the app
Smile.io replied June 3, 2021

So glad to hear that you're loving the app! Thanks so much for taking the time to leave us this review ✨

April 25, 2022

easy to use as Im not computer wiz, customer service walked me through something I didnt understand and didnt rush me and stayed until the end to be sure Id be successful. I rate this a 20 out of 10 app and business

Harlow Boutique Official Online Store
Canada
1 day using the app
Smile.io replied April 25, 2022

It was absolutely a great pleasure helping you today! Thanks for taking the time to leave your kind review. :) -Jade

August 9, 2016

So far so good, since installation a day ago, 3 customers have already signed up. In the previous month we only had two sign up for membership, so it has definitely improved customer retention. Installation was simple and the interface on our web page is unobtrusive but still prominent.

Ruqiah Remedies
United States
1 day using the app
June 2, 2017

Fantastic idea and so easy to set-up. I can't wait to see what happens with this program in place.

Black Kids Swag
Canada
1 day using the app
August 21, 2019

super easy app to setup and customer service is great, TESS is amazing, thank you for all your help. Coolest app for rewards and points.

The Virgin Hair Fantasy
United States
1 day using the app
Smile.io replied August 21, 2019

Thank you for the five-star review! We're so glad to hear our Support team was able to help :)

May 29, 2018

I am excited to implement this app into my store! I am using this app together with my affiliate program.

The Spotted Cow Mercantile
United States
1 day using the app